Lucky Strike Entertainment Operations Manager Interview Questions
& Process

I applied online and got a call back pretty quickly to set up an interview. They were actively hiring for a new center, which seemed to speed things up. I interviewed with an HR Manager who liked my qualifications and wanted me to come in for a group event the next week. I said I was free and he said he'd be in touch. I didn't hear anything back until 12:20 am the day of the event with the details, expecting me at 9:00 am that morning. Obviously, I didn't see the email until 7:00 am and figured they'd already chosen other candidates since I hadn't heard back the night before. It was disappointing they didn't seem to value candidates' time or work-life balance. Even though the company felt like a good fit, I'd have to think hard about reapplying or accepting an offer.

When I arrived in person at the center looking for a part-time position, the Center Manager told me that the Ops Mgr position was just vacated and they were looking for a replacement. She thought I might be a good fit, so I met with the Region Mgr who was already present. The Region Mgr mentioned that the DM was flying in that day and asked if I would meet with him that night.

You'll usually have about 3 interviews. First, a recruiter chat, then an interview with the district manager, and finally, a chat with the GM you'd be reporting to. Expect typical guest service questions. Oh, and they do a drug test and a background check. The whole process is pretty fast.