Lucky 13 Consulting Account Manager Interview Questions
& Process

I saw the job posting and it sounded like what I was looking for, so I applied. I got a call back the next day and scheduled an interview. The first interview with John went well, we chatted for about 20 minutes and then he offered me a second interview, which would be a job shadow. I was still interested at this point, so I accepted. When I got to the second round interview, I noticed another candidate in the waiting room. I thought we'd be paired with different people, but we were both sent out with the same Account Manager. This felt like a competition, which was the first red flag. During the drive, the AM gave us a brief overview of the company, which was different from what I had heard before, making it the second red flag. After that, he got conversational and asked questions more about our personal lives than our careers. A few things during the day made me reconsider wanting to work there, mainly the unprofessionalism. The AM let one of us pick the lunch spot and the other pick the radio station. If this was a test, it was unprofessional. Another issue was having to pay for my own lunch, which is unusual for an interview. The AM ordered and paid for his meal and left us without a word. Luckily, I had cash, or I might not have eaten. This is another reason they should have paid, because I might not have stopped for food otherwise. At lunch, compensation came up, and when I asked what happened to his income if he sold nothing for a week, the AM avoided the question. The topic of solicitation also came up, and although the AM claimed their work isn't soliciting, I disagree. It's basically cold-calling, but in person. The biggest issue was realizing that the AM, who was supposedly the best, hadn't made a single sale all day, despite visiting over fifty businesses. Back at the office, I filled out a form, and John called me into his office. He asked me to email him an essay answering two questions, which was strange since I'd already answered them twice verbally. I decided not to write the essay and instead emailed the president to thank him, state that I appreciated seeing what the job entailed, and that after further thought, I didn't think it was a good fit and wanted to withdraw my application. I didn't get a response. I don't think Lucky 13's interview process is bad, but it could be smoother. I don't think Lucky 13 is a bad company, it just wasn't for me. P.S. Before my second interview, I noticed several spelling and grammar errors on their website, which makes me question their attention to detail.

So this job was posted on job sites and they also do recruiting from there. I didn't actually apply but got contacted by the admin. She was nice and to the point, explained the job and gave me enough to get a basic idea of the company. The interviews are set up as 3 parts but done over 2 days. First is a preliminary interview with a quick questionnaire and a 15-20 minute in-person part. This is a basic run-through of personality, qualities, characteristics, past experience, and just general "first impression" questions. The second interview is pretty unique, it's a full-day job shadow. You go out with a company leader and actually see your day-to-day tasks. I haven't had an interview where they detailed every part of the job and showed me exactly what I'd be doing. It's a great way to understand the company operations fully, put yourself in an employee's shoes, and see if you can do it. The second interview also goes into company specifics: policies, strategies, more on training and "systems" they use, and detailed info on compensation and opportunities. This is where they really show you, "Here's what we do. Here's what you'd do daily." It's cool because they seem open and honest upfront. Nothing to hide or be unclear about until you start, they're open about the job and all its complexities before you commit. You also do basic competence demos, like showing you can start a conversation with a stranger for new business. The second interview is all day, 9-5, and when you get back, you have the third and final interview. This is with the owner and whoever you shadowed. You fill out a short questionnaire beforehand, then they discuss how the day went: what they liked or didn't like about what they saw from you, and ask what questions you have about any part of the job. This is also where you get hired or denied. Overall, I was really impressed with the process. It was eye-opening and helpful to shadow someone for a whole day and really understand the role. The interview was formal but felt comfortable, and I found I could relax and open up more easily.

The interview process has three steps: a preliminary, a second field, and a final interview. First, the preliminary interview is basically a resume review where they'll tell you about the company and the client. Then, the second interview is a full day shadow where you're paired with a top performer and shadow them in the field all day. They'll share more about the company, compensation, benefits, and advancement opportunities. If the person you shadowed thinks you're a good fit, you'll be asked to start after the final interview, where you need to explain why you should be hired over others.