Liberty Dental Plan Interview Questions
& Process

This was one of the best interview experiences I've ever had. It involved 2 rounds followed by an offer. They asked standard questions about whether I met their criteria and about my experience. I had plenty of chances to ask my own questions. It felt more like a conversation than an interview. It was a refreshing experience.

You need a brave heart to go through this interview. I had an interview with this company and should have seen all the red flags. It was the worst interview I've had where they insulted and degraded me, assumed stuff about me & didn't let me finish a single sentence. They were brutally honest about how they're overworked and told me I will be burnt out. Who says that to a potential employee? Props to being honest though. I am fine with them being honest but please do not insult and assume stuff about me. It seemed like the person I spoke to also didn't like her job and spilled all the negative things about the team and company. No way I would ever work for a company that operates this way. Till this day, I am still shocked on how the interview went. I should've left the interview when I could but I stuck through it. 10/10 do not recommend.

I was contacted by a temp agency that I submitted my resume to online. They called me up and asked if I wanted to interview for a dental call center job. I have call center experience, but no dental experience, but I decided to go for it. I had an interview scheduled two days later. I got there at 8:50 AM for my 9:00 AM interview. I waited, and then the supervisor interviewed me. It went pretty well. She asked standard questions like, 'How important is attendance to you?', 'How much does customer service mean to you?', and 'How do you handle an irate customer?'. I made sure to sound happy and upbeat, really trying to highlight my customer service skills since I lacked dental experience. The job ad said dental experience wasn't required, and they'd train you. So, I focused on selling my customer service skills and emphasizing how quality of service is important to me. She also asked me about my salary expectations, like 'What is the least amount you would take?'. The interview wrapped up nicely. I got a call four days later with an offer and started the following Monday.

Man, this interview process was terrible and dragged on forever. I first talked to the hiring manager and it went great, she then set me up with the hiring director. That interview also went well, and the director was excited about me. But, red flag number one, they wouldn't tell me the salary and instead asked what I would accept, which I think is a way to pay people less. After the director interview, I didn't hear anything for like a month. I figured they weren't interested and had started looking at other jobs. Then, I got an email asking me to do a skills assessment. I wasn't super keen anymore because of the red flags, but I did it anyway. The assessment was super easy – I had to make a PowerPoint, convert a PDF, and summarize a new regulation. I could do all of it. After that, they told me the next step was a panel interview. Seriously, their process is way too much. I'd already spoken with the manager, director, and even a VP, why would they need more of my time with a panel?! Then, a few weeks later, a different manager I hadn't met before called me. They thought I'd be a better fit for another role and asked if I wanted to interview for that. I asked about the salary again, and they still wouldn't tell me. I said I'd think about it and never got back to them. I'm pretty insulted they wasted so much of my time. I also saw online reviews saying you're basically chained to your computer and they monitor you if you step away too long for the restroom – I got the feeling that was true.