Lexia Interview Questions
& Process

The interview process for this remote role was a mess, taking almost two months with a supposed 2-hour assignment that ended up being over 6 hours. They sent an email saying they needed more contractors because of expected workload, then two weeks later said they wouldn't use contractors at all. The traveling facilitator role seemed to be heading the same way, so I backed out. It took a month to even get contacted after applying. After a screening call, I was told there would be three interviews. I was already far along with other interviews but decided to explore this one because of my trainer experience. I saw some typos and gaps in the hiring manager's LinkedIn profile, but didn't think much of it. During the virtual interview, the hiring manager was late, didn't introduce herself or her role, and was awkward and rude. She also seemed not okay, with a slight slur and lack of eye contact. She immediately started asking me about my training techniques with scenarios, not asking about my past experience at all, clearly not having read my resume. She didn't take notes even though she said she would share them. When I asked questions, she was disengaged, unfriendly, and interrupted me. She gave short, unhelpful answers. She said onboarding and training would take 6-8 weeks. She couldn't guarantee any minimum training days per month, saying I'd mostly be a backup, sometimes with less than two weeks' notice. I was told I'd have to be on call and available, and turning down requests would make me seem unreliable. This means my calendar would need to be wide open, which isn't realistic with another job. Other former contractors said too many people were hired, making it impossible to get work. She mentioned a lot of turnover, citing promotions, moving departments, or personal reasons. After the interview, I saw Glassdoor reviews about management bullying causing facilitators to quit, which made sense given her arrogant and unfriendly demeanor. I withdrew my application because of this and the reviews.

It was a super smooth recruiting process. It started with a phone call with a Talent Acquisition Partner, which was a great chat about my experience in the SAS K-12 education space. After that, I had a 45-minute virtual interview with the Sales Manager. It was a pretty fun interview, mostly talking about my experience in the Texas K-12 education area. They didn't ask any behavioral questions, it was more of a discussion about Rosetta Stone/Lexia Learning's new products. Even though the job was for Rosetta Stone/Lexia Learning, they really seemed to prefer candidates with experience in Lexia literacy/reading products.

I had three interviews total with four people. It felt pretty repetitive, with many questions being asked again and again. By the last one, I was getting bored because it was so much the same and the interviewers didn't seem very engaged. It seems like they might not be using the full potential of really qualified candidates, maybe preferring less experienced people who will stay longer because they don't have other options. For talented, experienced folks, it could feel like a dead end. They seem to be hiring support staff a lot, suggesting high turnover, which makes sense if people are looking for better jobs.

HR recruited me for a mid-level position through indeed.com. The recruiter was enthusiastic and very good about pre-interview info. I was one of the first people to interview. After the initial chat it took about 3-5 days for me to have the next interview with the Department Head I would be reporting to. We had a great conversation! Definitely gelled - there was a definite need for this position to be filled. The department was definitely growing and I actually was qualified for 2 of the positions posted. After we met I was contacted by a junior level HR person who was supposed to schedule a meeting with the VP of Department. She left for vacation without confirming appointment with VP or myself. Apparently there was some confusion - and the person I initially was contacted by had a lot of triage to conduct. He executed clean up of my issue (I am sure he had a lot of other things on his plate). My meeting with VP was confirmed. Met with the VP of the Department. I believe we did not gel - he asked me about what "drove me" at the beginning of my career. As a 44 year old this was the first time I had ever been asked this question. I believe my career path and in my efforts to find out the way the company operated (profit/nonprofit) I came across as not vested in the intrinsic values that the Lexia represented. Although I do not know - I don't think he and I gelled. It took a couple weeks but the recruiter who initially called me let me know they were looking for someone with more experience. I think the VP just didn't like me b/c my interview went well with the department head. I would say the recruiter was really great and very nice - he has his plate full - especially as the company is growing. 3 Phone interviews