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Leroy Merlin Customer Support Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

2 Rounds average
Average Typical difficulty
87.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Leroy Merlin.

Showing 3 of 8
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Leroy Merlin

Atendente

Operations · more than a year ago

Entry Average Positive experience No offer 4 rounds
Interview process
Group Take home Technical screen Recruiter call
Interview formats
Group Other Behavioral

A demora no processo foi longa, houve uma entrevista em grupo, uma redação, uma prova e depois a entrevista com o gestor. Demorou bastante para me chamarem e me darem um retorno, e não tive contato direto com nenhum funcionário. No início, faltou um pouco de informação sobre o local da entrevista. Depois, todos fomos direcionados a uma sala onde fomos apresentados individualmente.

Confirmed questions1 question
  • Qual o motivo de você ter procurado esta empresa
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Leroy Merlin

Atendente

Sales · more than a year ago

Entry Average Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

The selection process is well-organized and the attention given to candidates is satisfactory. Questions and activities performed are relevant to the position being sought.

Confirmed questions1 question
  • Você gostaria de fazer faculdade? Do que?
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Leroy Merlin

Customer Service Representative

Operations

Entry Average Positive experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

They asked about you, your home, who you live with, your relationships, and places you've worked. They also asked you to summarize your life story, as they really like to get to know the person they're hiring. It was a chill interview.

Confirmed questions1 question
  • Who do you live with?

Leroy Merlin Customer Support Representative Interview Questions

Quoted word for word from Leroy Merlin interview reports.

How do you react when a customer returns a product after the return deadline, specifically 7 days past the date?

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Could you introduce yourself and explain your motivation for joining our company?

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Formats, difficulty and experience

Across all 8 Leroy Merlin interview reports.

Interview formats

Behavioral 61.5%
Other 23.1%
Group 7.7%
Technical 7.7%

Interview difficulty

Easy 37.5%
Average 50%
Difficult 12.5%

Candidate experience

Positive 87.5%
Neutral 12.5%