LaForce Interview Questions
& Process

LaForce seems like a great company. I've heard from current employees that the culture is natural and comfortable, yet focused and detail-oriented. I interviewed with the direct leader both times, even though they might be in a different location, and I also met the site leader. Interactions were good, and they were thorough in making sure candidates would fit well with the team.

So I had a initial phone screening with HR, then another phone interview with HR, and then I went to the Cincinnati office for a face-to-face interview with three people: the manager, the regional manager, and the sales trainer. It seemed to go really well, and they asked pretty standard questions. I also had some questions prepared. They said they'd contact me a week later about a fourth and final interview if they wanted to move forward. Right after, I was asked to do a background check and complete about an hour of online testing, including personality and aptitude tests. I thought it was a good sign, like they were really interested. But then a week went by with no word. I contacted HR and was told they chose another candidate, but they could put me on a list for future consideration at LaForce. I agreed. About three weeks later, I saw another sales role open up at LaForce in Cincinnati. I emailed HR to see if I was being considered because I was on that list, but got no reply. The next day, I applied anyway and got an instant message from the same HR rep saying they saw my application and were 'gathering candidates.' Then, more silence. A week later, I got a generic rejection email. The HR rep's response felt like empty promises because of the 'list' thing, and I didn't feel comfortable asking for feedback then. I wouldn't apply here again because of being misled; the truth, even if harsh, is better than false hope. It was probably a blessing in disguise though.

About 2.5 weeks after I applied, I got an email to set up a phone interview. A week after that, HR sent an email to schedule an HR interview in person. They said I'd hear back by the following week. The very next business day, I got an email to schedule an interview with the hiring managers. I really liked the interviewers and felt good about it. The HR interview was just behavioral questions from a 3-4 page document. Luckily, I came prepared. The hiring managers' interview was more chill and informal. There were expected questions like, 'how would you handle X situation', but we also talked about their processes. They seemed to represent the company and its employees well.

It started with a phone interview that was semi-formal, lasting about an hour, covering standard questions like 'Tell me about yourself,' salary expectations, and strengths/weaknesses. They indicated they'd be in touch after more interviews. Due to some issues, they later emailed me for a one-on-one with the HR manager and recruiter. The office environment was nice, with their mission and values displayed. This interview was laid-back, focusing on my past job, what I seek in a company, my core values, and likes/dislikes about previous roles. They didn't use a formal assessment, suggesting I met their needs or was unsuitable. They asked for my questions, and I inquired about the leadership structure (functional, matrix, hybrid), gathering it was likely hybrid. They complimented my performance. I was told I'd hear about a third interview with the Hiring Manager the next day. After a day and a half with no response to my follow-up emails and voicemails, including a question about software used, I received an automated rejection on Saturday morning. While I understand a better candidate might exist, the lack of professional communication, especially regarding the stated timeline and feedback on my perceived failings, was unprofessional and disappointing, leading to a negative review despite my personal accountability and professional standards.