KLM Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 19 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at KLM.
KLM
Management Trainee
Entry Average Positive experience No offer 5 rounds
Interview process
Recruiter call Technical screen Onsite Background check Offer
Interview formats
Behavioral Technical Group Presentation
We start with your online application where you'll answer some motivation questions, not based on your CV, to get things rolling. If you pass that, you'll take some online tests, first an intelligence test, and if you do really well, then some personality tests. After that, there's a first interview, preferably at our Schiphol offices, mostly focusing on motivation and behavioral stuff. The final stage is an assessment day at the office, which includes a group activity, an individual activity, and a final interview. We'll also do a background check after that, and then hopefully, an offer!
Confirmed questions3 questions
- Do you see yourself in a managerial role?
- Describe a situation where you had to provide feedback to someone.
- What motivates you to apply to KLM?
KLM
Management
Manager Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical Presentation
After the CV and cover letter stage, I had to complete an online aptitude test. This was followed by a first conversation with a recruiter, which was quite personal, focusing on me as a person. For example, they asked how my friends would describe me and who I look up to. After this, there was a half-day assessment. This included a one-hour meeting with the recruiter and someone from the assessment center, where they really dug into my leadership skills and how I'd deal with employee resistance. They also focused heavily on KLM's current situation, which I realized I hadn't researched enough for. There was also a role-play scenario where I was the manager and an actor played a dissatisfied employee, emphasizing collaboration among all staff. I didn't make it past the next full-day assessment round.
Confirmed questions2 questions
- Can you give examples where you have taken the lead?
- What's one of the toughest decisions you've made in a management role?
KLM
Manager
Mid Average Neutral experience No offer 2 rounds
Interview process
Take home Recruiter call
Interview formats
Behavioral Technical
First, there was a long and broad online aptitude test. After that, an initial meeting with two recruiters. The vacancy was broadly defined with a long list of desired qualities, but the conversation focused only on a few of them. Most questions were about leadership. The emphasis was 90% on the human aspect of driving a team and less on successfully providing substantive direction to a project. The interview felt mainly like a classic interrogation and less like a conversation.
Confirmed questions4 questions
- What do you bring to the table?
- How do you motivate? Take me through an example.
- Where have you demonstrated leadership?
KLM Manager Interview Questions
Quoted word for word from KLM interview reports.
“How many piano tuners are there in Amsterdam?”
Read reports →“Why KLM?”
Read reports →“What do you know about KLM?”
Read reports →“What are the challenges for KLM in the coming years?”
Read reports →“Which traits do your siblings possess that you don't, but would like to have?”
Read report →“How do you motivate a group of older employees?”
Read report →“Why pursue a management traineeship over a standard role?”
Read report →“How would you persuade a group of mechanics to alter their current operational methods?”
Read report →“What are your expectations from KLM as an employer?”
Read report →Formats, difficulty and experience
Across all 19 KLM interview reports.