Key Lime Interactive Interview Questions
& Process

I had a screener call with the recruiter that was mostly behavioral questions. Then, I spoke with a research manager about more technical aspects and my qualifications. Following that, I did a short mock usability test and then presented the results to some research managers. The final step was a conversation with the COO.

I had an initial screening with HR, where they went over the role, company, and the interview process. Then, I had a technical interview with a manager. After that, I worked on a research project to show off my skills, which involved giving a presentation to the management team. My final interview was with the President. I got an offer within 72 hours.

The recruiter was really friendly and responsive, and the whole process took about a month with five interviews. Just a heads-up, many of their execs are split between Key Lime Interactive and a new startup called Journey Track. I had the first chat with the recruiter, which was super quick and easy. They knew their stuff, answered my questions fast, and were really open about everything. The second interview was with the CFO, and honestly, it felt like the most technical one of the bunch. They asked the usual stuff, and I thought it went well. Next up was the CTO. This was pretty standard, but not as technical as I thought it would be; it felt more like they were just telling me what they wanted instead of actually testing my skills. Then I had the COO, which was mostly about seeing if I was a 'culture fit' – a really easy chat. The last interview was with the CEO, and that's where things got a bit iffy. This one interview got rescheduled or had time slot changes FIVE times. The fourth attempt, I waited for over 20 minutes, only to be told she was busy and couldn't make it. Turns out, I wasn't the only one who got shuffled around that week. When I finally did talk to the CEO, a few things came up that made me question if the company was stable. Other than that, the interview itself was pretty much like the others. After all that, they asked for five references, which is a lot – at least two managers and three coworkers, so be ready for that.

The hiring process felt unorganized from the start. The head of sales reached out multiple times over months about biz dev roles, and I'd express interest but get no response until I contacted her boss to get a phone screen. That screen went well; the interviewer seemed to connect with me and expressed optimism. She declined a face-to-face interview since the company is remote and instead gave me a take-home assignment: write a mock proposal on their proprietary methodology using brief notes. The proposal was weak due to lack of context. My request for feedback on the proposal was ignored. The second interview was with the head of their new syndicated research division. This conversation was one-sided, with her talking at me without asking about my background or sales approach, making it awkward to get a word in. The next assignment was to create an onboarding plan, which felt like free work. Despite this, I completed it, and it received positive feedback internally. However, I was not hired. The head of sales missed her decision deadline, and after a delay, stated the company wasn't ready to commit, implying financial instability. My advice is to set communication deadlines and disengage if they're missed, and to avoid doing free work without a clear path to hire.