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Kastle Systems Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 30 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
46.7% Positive experience

Which role are you interviewing for?

14 roles · 30 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Kastle Systems.

Showing 4 of 30
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Customer Success Manager

Sales · a year ago

Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Phone screen Onsite Panel
Interview formats
Behavioral Technical

There were 4 rounds in total! First was the Recruiter screening call, then the hiring manager interview. After that, I met with two team members from the CS team, and finally the VP of CS. The interview was okay, but be ready for some unexpected questions.

Confirmed questions3 questions
  • What aspects of this role appeal to you?
  • Describe a situation where you rectified a problem.
  • Can you provide concrete instances?
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Kastle Systems

Sales Coordinator

Sales · more than a year ago

Entry Average Neutral experience No offer 2 rounds
Interview process
Recruiter call Phone screen Presentation
Interview formats
Behavioral Presentation

I applied online and heard from a recruiter within a few days. We had to reschedule, but he was enthusiastic about the role. The next week, I interviewed with the hiring manager. She mostly asked about my interest in the job, seeming not to have reviewed my resume. I felt the interview went well, and she said she'd get back to me in about a week about next steps. A week later, I hadn't heard anything, so I contacted the recruiter. He informed me that she was still interviewing candidates. No further contact was made.

Confirmed questions2 questions
  • What would it take for your current employer to keep you?
  • Tell me about your proudest accomplishment in your current job.
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Kastle Systems

Account Manager

Sales · more than a year ago

Entry Difficult Negative experience Decline offer 3 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Behavioral Technical

This was a long process. I liked the woman who would be my direct manager, but the woman who ran the place I took issue with. I wore a nice dress and makeup, but because I literally did not put a blazer on she made me come back even though she said I was perfect for the job. I went against my judgement because I was in dire need and went back. I interviewed with one of my potential colleagues. He was nice but not well spoken and seemed to not be on the same page of what an account manager should do/say etc. It took over a month and they came back with a job offer of less than the recruiter promised and would not budge on the below scale salary. I would advise women that even though this place is run by a woman, she is clearly not someone to look up to with regards to being accepted based on merit and not by 'male standards'.

Confirmed questions4 questions
  • Extremely generic questions asked.
  • No complicated questions.
  • Keep your answers consistent as you'll be asked at least twice.
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Kastle Systems

Customer Service Representative

Operations

Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

It was a really fast interview, straight to the point. They asked me about my past jobs and what I'm good at. They were kind of fake until I got the job offer, and I felt like they hired me just to meet a diversity quota. After I was hired, the manager barely talked to me, even when I tried to start a conversation. The interview itself was super easy, and the job was too. But the management and their petty office drama make this company not worth it. I'm looking for other jobs now because the drama is so childish. The interviewer even slept with someone who got hired at the same time as me. It's a mess!

Confirmed questions1 question
  • What would you do if a customer was really angry?

Kastle Systems Interview Questions

Quoted word for word from Kastle Systems interview reports.

What do you know about door hardware and access control systems?

Read reports

Tell me about a time you received excellent customer service.

Read report

What would it take for your current employer to keep you?

Read report

Can you share an example of when you advised building owners on a security suite system?

Read report

Formats, difficulty and experience

Across all 30 Kastle Systems interview reports.

Interview formats

Behavioral 58%
Technical 34%
Presentation 8%

Interview difficulty

Easy 23.3%
Average 66.7%
Difficult 10%

Candidate experience

Negative 26.7%
Positive 46.7%
Neutral 26.7%

Reports by job function

Sales 15
Operations 9
Finance 3
Product 1
HR 1
Marketing 1