JustDial Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at JustDial.
JustDial
Customer Service Representative
Entry Average Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
The interview was awesome and I was really amused by how they did it. The staff were friendly, approachable, and knew their stuff. I'd love to work there if the pay was better.
Confirmed questions4 questions
- Can you tell me a bit about yourself?
- What makes you want to take on this role?
- What are your aspirations for the future?
JustDial
Customer Service Representative
Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Presentation Background check Offer
Interview formats
Presentation Other
I had an interview for a non-voice role that started around 10 am. We were given a general topic to speak about for one minute, and that was the first round, which ended around 12 pm. I got selected and was asked to take a lunch break before the HR interview at 3 pm. The HR interview actually started at 6 pm. In this round, we were each given a couple of random company names and had to find their official websites. After that, I was selected.
Confirmed questions2 questions
- I was asked to speak on a random topic for one minute.
- I was given a couple of random company names to find their official websites for.
JustDial
Customer Care Executive
Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Phone screen Presentation
Interview formats
Behavioral Technical Other
The interview was in Noida and had 4 rounds. The first round asked basic questions like why you'd choose a BPO over an IT company. The second round was about introductions and hobbies. The third round was a typing test. The final round involved introducing yourself and discussing your 5-year plan.
Confirmed questions4 questions
- Can you introduce yourself?
- Tell me about yourself.
- What are your hobbies?
JustDial Customer Support Representative Interview Questions
Quoted word for word from JustDial interview reports.
“What are the names of three different zones in Mumbai?”
Read reports →“What is your understanding of global warming?”
Read reports →“What did you do yesterday?”
Read reports →“What are your hobbies?”
Read reports →“In your opinion, what is the most crucial quality for a customer care executive to possess?”
Read report →“What are your aspirations for the future?”
Read report →“What is your academic background?”
Read report →“Can you tell us your name, location, and if you can work day and night shifts, and also check your English speaking skills?”
Read report →“Can you introduce yourself?”
Read report →Formats, difficulty and experience
Across all 12 JustDial interview reports.