Journey Mental Health Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Which role are you interviewing for?
3 roles · 8 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Journey Mental Health.
Journey Mental Health
Customer Success Manager
Senior Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical
It kicked off quickly with three interview rounds, but then things slowed. I was informed they weren't hiring for the role. A few days later, I got a call saying they wanted to schedule another talk because the position had reopened. That was a first for me.
Confirmed questions1 question
- Can you share an instance of handling a challenging client, detailing your resolution and the final result?
Journey Mental Health
Director of Program Services
Director Difficult Negative experience No offer 1 round
Interview process
Group Panel Presentation
Interview formats
Group Presentation Behavioral
It was a very structured group interview, felt quite stressful and wasn't a welcoming atmosphere at all. I was interviewed by six managers and administrators. The COO said they'd decide fast and let me know, but I heard nothing back, not even after I sent a handwritten thank you note. They were rude and unprofessional.
Confirmed questions2 questions
- Can you outline your specific strategies for recruiting a culturally diverse staff?
- What is the specific clinical supervision model that you utilize?
Journey Mental Health
Mental Health Technician
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a quick 15-minute zoom call, with just three questions. They asked one job-related question about how I'd help someone in a mental health crisis. The other questions were about my desired salary (the listing said around $15/hour) and my availability.
Confirmed questions1 question
- How would you assist an individual experiencing a mental health crisis?
Journey Mental Health
Care Coordinator
Mid Difficult Positive experience Accept offer 1 round
Interview process
Group Panel
Interview formats
Behavioral Group Other
It was a good interview process. They let us review the questions beforehand. It was a group/panel interview, and everyone was very nice and happy to answer questions. The panel had people from different departments.
Confirmed questions1 question
- Can you describe a situation involving crisis and families?
Journey Mental Health Interview Questions
Quoted word for word from Journey Mental Health interview reports.
“How would you assist an individual experiencing a mental health crisis?”
Read reports →“Can you describe a situation involving crisis and families?”
Read reports →“What is the specific clinical supervision model that you utilize?”
Read reports →“Have you used a ticketing system before?”
Read reports →“Can you outline your specific strategies for recruiting a culturally diverse staff?”
Read report →“Can you tell me about your experience assisting patients who need mental health services?”
Read report →“Can you share an instance of handling a challenging client, detailing your resolution and the final result?”
Read report →“Can you tell us about yourself and what experience and skills you have for this position?”
Read report →Formats, difficulty and experience
Across all 8 Journey Mental Health interview reports.