Johnson Financial Group Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
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6 roles · 15 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Johnson Financial Group.
Johnson Financial Group
Relationship Banker
Mid Difficult Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite
Interview formats
Behavioral
It was thorough and really detailed. They seemed interested in my family and values, asking lots of questions about behaviors and habits. It's important to have examples and stories ready to back up your past work decisions.
Confirmed questions1 question
- Can you describe a situation where your intended outcome wasn't achieved, and what steps you took afterward to address it?
Johnson Financial Group
Vault Specialist
Entry Average Negative experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical
This company is known for taking a while to get back to you. Once they do start the interview process, which includes a phone interview and then a series of one-on-one meetings with the direct supervisor, branch manager, regional VP, their boss, and finally HR, it can take over a month. They are super thorough, maybe too much so, especially for a job that doesn't pay a salary and where they might try to offer you less than you're worth (I was offered $14/hr, which is low for the amount of work and responsibility). Basically, they'll ask you to give examples for different hypothetical situations, covering customer service, dealing with coworkers, and ethical dilemmas.
Confirmed questions1 question
- Have many different stories ready, for example, about dealing with a difficult coworker that led to a confrontation and how you fixed it, or about a tough problem you faced and how you handled it.
Johnson Financial Group
Universal Banker
Entry Easy Neutral experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
The interview process here, from what I've experienced, is pretty new to me and I haven't moved on yet. They say it usually takes about 3-4 weeks. When you apply, the first thing is this electronic interview you have to do within 5 days. You can either record yourself on video with a webcam or phone, or do a phone interview. I did the phone one, but it seems like it might be the same as the video option, just without the video. The phone interview takes about 30-40 minutes, but it's not with a real person. A computer tells you when to talk, and the questions are pre-recorded. It felt like a voice-activated chat. The computer asks a question, you get a moment to think, then you record your answer after a beep. Then it moves to the next question. It's hard to tell if you're doing well or if they understood you because there's no human feedback. You're just recording answers for someone to review later. It's probably to get a basic feel for the job, but it's definitely weird answering questions to a machine.
Confirmed questions1 question
- Describe a time you had too many tasks and not enough time to finish them. What was the situation, how did you decide what to do first and what to postpone, and what did you do next?
Johnson Financial Group
Commercial Account Manager
Mid Average Neutral experience Accept offer 4 rounds
Interview process
Recruiter call Onsite Phone screen Offer
Interview formats
Behavioral Technical
pretty straight forward except that their was a phone interview, numerous in-person interviews talking about the same stuff, then another phone interview, and finally an offer. The whole process took approximately 5 weeks from initial phone interview to extending an offer. Biggest thing to me was that the process was quite an inconvenience at the time given we only talked about the same stuff.
Confirmed questions1 question
- Do you understand Johnson Insurance's dynamic structure and its market impact and targets?
Johnson Financial Group Interview Questions
Quoted word for word from Johnson Financial Group interview reports.
“Have you ever made a decision that you later doubted?”
Read reports →“What made you choose Johnson's?”
Read reports →“What is your knowledge of Johnson Financial Group?”
Read reports →“What is your knowledge of Johnson's?”
Read reports →“Do you understand Johnson Insurance's dynamic structure and its market impact and targets?”
Read report →“How would you go about developing a team?”
Read report →“What are your interests in commercial banking?”
Read report →“Describe a time you had too many tasks and not enough time to finish them. What was the situation, how did you decide what to do first and what to postpone, and what did you do next?”
Read report →“Tell me about a positive experience you've had with customer feedback.”
Read report →Formats, difficulty and experience
Across all 15 Johnson Financial Group interview reports.