John Lewis Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at John Lewis.
John Lewis
Sales Assistant
Entry Average Positive experience Accept offer 1 round
Interview process
Group Offer
Interview formats
Group Other
It was a group interview, where we were split into different tables. Then they asked about availability and to come together to brainstorm ideas for a task. At the end, they let us go and we got an email about whether we were accepted.
Confirmed questions2 questions
- Can you tell me about your availability?
- What are your ideas for attracting customers during the Christmas season?
John Lewis
Sales Assistant
Entry Average Neutral experience Accept offer 2 rounds
Interview process
Group Recruiter call
Interview formats
Group Behavioral
You start with a group interview where you do tasks and discuss how you would handle job situations. After that, there's a formal interview where they ask about your motivation for the role, your skills, and examples.
Confirmed questions1 question
- What makes you want to join John Lewis?
John Lewis
Sales Assistant
Entry Average Positive experience No offer 3 rounds
Interview process
Group Recruiter call Background check
Interview formats
Group Behavioral Technical
The interview process involved a group interview where participants were split into three groups. Each group individually thought about and wrote down potential situations they might encounter. This was followed by a group conversation. Then, managers asked two questions. Finally, there was an individual interview with general interview questions.
Confirmed questions1 question
- What skills do you find important?
John Lewis Sales Representative Interview Questions
Quoted word for word from John Lewis interview reports.
“What would you do if a customer wanted a product that was out of stock in the store?”
Read reports →“What are your ideas for attracting customers during the Christmas season?”
Read reports →“What makes you want to join John Lewis?”
Read reports →“What would you do if a customer wasn’t happy with a product?”
Read reports →“What skills do you find important?”
Read report →“How would you deal with a difficult customer?”
Read report →“Can you tell me about your availability?”
Read report →“How would you handle a customer in a specific situation?”
Read report →“Why do you think you're a good fit for this role?”
Read report →Formats, difficulty and experience
Across all 9 John Lewis interview reports.