John Lewis & Partners Partner Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at John Lewis & Partners.
John Lewis & Partners
Partner
Executive Average Neutral experience Accept offer 1 round
Interview process
Group Offer
Interview formats
Group Behavioral
We had a group interview where they asked us situational questions about hypothetical customers. It was mainly focused on sales/customer service skills and identifying customer needs. The whole thing lasted about 45 minutes, and they were quick with making offers.
Confirmed questions1 question
- Given a simulated customer scenario for a purchase, describe how you would provide optimal support, considering five different cases.
John Lewis & Partners
Partner
Executive Easy Positive experience Accept offer 2 rounds
Interview process
Group Onsite
Interview formats
Group Behavioral
I had a group interview with other candidates and the assessors, who were mainly department and shop managers. We went through a bunch of situational awareness and customer service questions, and then they asked us about our responses.
Confirmed questions1 question
- In a given scenario, what tasks would you prioritize?
John Lewis & Partners
Partner
Manager Easy Positive experience Accept offer 1 round
Interview process
Group
Interview formats
Group
It was pretty relaxed. We had a group interview which was more of a get-to-know-each-other session to see how we'd handle different scenarios and proposals in real-life situations. This was for a full-time job at the Southampton West Quay Store.
Confirmed questions1 question
- Describe how you would handle a given situation.
John Lewis & Partners Partner Interview Questions
Quoted word for word from John Lewis & Partners interview reports.
“What products or stuff do you think would attract customers during the Christmas period?”
Read reports →“If a customer wanted to return something, what would you ask them?”
Read reports →“What are your expectations when you enter a store?”
Read reports →“What do you consider to be the three most crucial aspects of customer interaction?”
Read reports →“Given a simulated customer scenario for a purchase, describe how you would provide optimal support, considering five different cases.”
Read report →“In a given scenario, what tasks would you prioritize?”
Read report →“Can you share an instance where you had to overcome an obstacle?”
Read report →“Tell me about a time you took initiative.”
Read report →“Can you share an instance where you excelled in a team setting?”
Read report →Formats, difficulty and experience
Across all 9 John Lewis & Partners interview reports.