
John Lewis & Partners Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 12 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at John Lewis & Partners.
CRM Manager
It was a 4-stage interview process: first with the recruitment team, then the hiring manager, followed by a task, and finally a senior leader. I really enjoyed the whole process and they gave great feedback at every step, even when I didn't get the job. The task was actually given during the interview itself, which was nice because I didn't have to prepare anything beforehand.
- What makes you want this particular job?
Planning Manager
Started with a good initial review and contact with HR. The recruiter was knowledgeable and detailed about the role. Then, a 2-hour Zoom interview with potential business managers. This included an exercise given at the start: a presentation based on broad questions, and reading a scripted pack of competencies. Disappointingly, after being promised a follow-up within two weeks, I was ghosted. It took over a month and me reaching out to someone else in HR to get a decision because they had forgotten about me.
- Present how you would approach the role, outlining potential risks and opportunities.
Team Manager
after passing the online assessment, I was invited for a group interview at the Didsbury call centre in Manchester. Group was split in two and we were given 2 minutes to prepare a talk about ourselves. We then did a group exercise and written individual exercise, followed by a one on one interview. I felt the interview was rushed and only lasted about 20 minutes, 10 minutes of which were my own questions. I got the feeling that as I was one of the only external candidates, they were just going through the motions. I got a rejection email 2 days later.
- Tell me about a time you disagreed with your manager. What did you do, and what happened as a result?
John Lewis & Partners Manager Interview Questions
Quoted word for word from John Lewis & Partners interview reports.
“Could you explain the distinction between project management and change management?”
Read reports →“What are your 5-year career aspirations?”
Read reports →“Tell me about a time you disagreed with your manager. What did you do, and what happened as a result?”
Read reports →“Could you describe your experience working with agile methodologies and compare them to the waterfall approach?”
Read reports →“Can you share an instance where you successfully resolved a conflict?”
Read report →“Can you share an instance where you managed a difficult conversation?”
Read report →“Can you share an instance where you had to motivate your team through a challenging period?”
Read report →“What makes you want this particular job?”
Read report →“Tell me about a challenging change you had to implement.”
Read report →Formats, difficulty and experience
Across all 12 John Lewis & Partners interview reports.