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Japan Airlines Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 40 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
60% Positive experience

Which role are you interviewing for?

5 roles · 40 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Japan Airlines.

Showing 4 of 40
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Japan Airlines

Flight Attendant

Operations · nearly a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Group Panel Presentation
Interview formats
Group Behavioral Presentation

The hiring process for the BKK based Flight Attendant role involved three stages: a group discussion, a pairing interview, and a final interview. Everything went smoothly and was well organized. The interviews weren't difficult; they mainly focused on getting to know me and understanding my motivation for joining the company. The entire process spanned about a month, with each stage taking place every other weekend. Candidates were notified of the results for each stage two to three days after the interview.

Confirmed questions3 questions
  • Can you recommend some places in Bangkok?
  • Could you tell us a little about yourself?
  • What is your motivation for wanting to work with our company?
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Japan Airlines

Corporate Functions

Other · a year ago

Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

I already had a feeling this role was meant for internal candidates before the interview. The job ad was only up for two weeks and exclusively on MCF, and it was poorly written, not even mentioning the need for Japanese language skills. The salary was also unusually high. The interview itself was very short, under 20 minutes. This is just enough time to confirm locals aren't suitable and then hire someone they already have in mind, either a Japanese person in Singapore or someone transferred from Japan. It wasn't a pleasant experience, but I'll take it as a learning opportunity. I won't consider this company again, and I won't fly with them either.

Confirmed questions3 questions
  • Could you tell me why you are interested in this position?
  • What do you consider to be your biggest weakness?
  • And what would you say are your greatest strengths?
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Japan Airlines

Cabin Crew

Operations · a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Group Group Onsite
Interview formats
Group Behavioral Presentation

Resume screening, then a group discussion where we had to discuss a chosen idea for 20 mins and a representative had to present it. Some candidates passed to the final interview without taking a second interview (the group one). Then there was a group interview (second round), and finally an individual interview (the final one).

Confirmed questions8 questions
  • What is your name?
  • Did you sleep well last night?
  • What did you eat for dinner last night?
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Japan Airlines

Cabin Crew

Operations

Entry Easy Positive experience Decline offer 2 rounds
Interview process
Recruiter call Group Presentation Background check Offer
Interview formats
Group Presentation Behavioral

It was a really chill interview. First, we had a panel of 4 interviewers with 4 candidates. Everyone took turns introducing themselves and answering two questions, which were the same for everyone. I got an invite for the second interview three days later. A week after that, the second round had 8 interviewers and 5 candidates (my group had 5, but it's usually 4-5 depending on who's there). It was the same format: self-intro and two identical questions for everyone. I got a verbal offer that same night and went for a health check the next week. I waited over a week, then they emailed to invite me for a contract briefing. The briefing felt like we were already hired. We signed contracts on the spot, started visa applications, took photos for crew cards and visas. We had three days to decide if we were taking the offer, with an email to decline by a deadline.

Confirmed questions5 questions
  • Please introduce yourself and tell us why you would like to work for JAL.
  • Who is someone you admire, and what are your reasons for admiring them?
  • Could you describe an instance of excellent service you have personally experienced?

Japan Airlines Interview Questions

Quoted word for word from Japan Airlines interview reports.

What would you do if a baby was constantly crying on the plane?

Read reports

Formats, difficulty and experience

Across all 40 Japan Airlines interview reports.

Interview formats

Behavioral 45.2%
Group 21.4%
Presentation 16.7%
Technical 9.5%
Other 6%

Interview difficulty

Easy 25%
Average 62.5%
Difficult 12.5%

Candidate experience

Positive 60%
Neutral 30%
Negative 10%

Reports by job function

Operations 33
Other 6
Sales 1