Jackson and Coker Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
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9 roles · 20 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Jackson and Coker.
Jackson and Coker
Customer Care Specialist
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I was really disappointed to be ghosted after the interview process. I had an initial recruiter call, then a video call with another hiring recruiter. She said I was moving forward and would be in touch to schedule the next interview. But after I followed up, my emails were ignored, and I didn't even get an automated message.
Confirmed questions1 question
- What do you consider a key element of excellent customer service?
Jackson and Coker
Coordinator
Entry Difficult Neutral experience No offer 4 rounds
Interview process
Recruiter call Phone screen Take home Onsite Panel Group Presentation Background check Offer
Interview formats
Behavioral Technical Other
Long interview process with 4 rounds plus assessments. The first round was with a recruiter. The second was with HR, followed by assessments: DISC, Predictive Index, and Wonderlic. Then there was a nearly 2-hour onsite interview with upper management and two job shadows. The final round was with the most senior leader of the team. It was pretty disappointing and defeating to be dragged through multiple rounds and several hours of assessments, driving, and preparing to not get the position. Everyone was nice and helpful until the final interview, where it felt like she didn't like me from the start. Recruiters were great with feedback.
Confirmed questions1 question
- How do you approach organization?
Jackson and Coker
Credentialing Specialist
Entry Easy Positive experience No offer 3 rounds
Interview process
Recruiter call Group Onsite
Interview formats
Behavioral Group Other
Spoke with the internal recruiter on the phone first. Then, I interviewed in person with a few future teammates. After that, I shadowed one of the teammates for a couple of hours. I reached out after the interview when I didn't hear anything for a while. I eventually got a vague email saying I didn't get the job. Even though I didn't get an offer, I still think JC is a great company!
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Jackson and Coker
Product Owner
Mid Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Technical screen Onsite Presentation Background check Offer
Interview formats
Behavioral Technical Coding Presentation Other
The interview process started with an initial HR phone interview, followed by a virtual round with the Hiring Manager and a Senior Product Owner. Then, there were online assessments: DISC, Won score, and Predictive Index. The next stage was a face-to-face interview with the Hiring Manager (30 mins) and then with a large group of potential teammates (9 people including UX, Dev, QA, and the product team). This group interview involved a sample scenario where I had to create a flow chart and walk through it, lasting about 1.5 hours. Even though I was told the face-to-face was the last interview, there was another 45-minute round scheduled with the Hiring Manager and Sr PO. In this final round, I was asked ad hoc to write User Stories based on a sample scenario. Ultimately, I was rejected.
Confirmed questions3 questions
- Could you write Features and User stories based on the scenario?
- Can you draw a flowchart and do a walkthrough?
- Tell me about your worst manager.
Jackson and Coker Interview Questions
Quoted word for word from Jackson and Coker interview reports.
“Share an instance of a sale that was not as successful.”
Read reports →“What do you consider a key element of excellent customer service?”
Read reports →“Are you a competitive person?”
Read reports →“Tell me about your shaving habits.”
Read reports →“Could you write Features and User stories based on the scenario?”
Read report →“Tell me about your worst manager.”
Read report →“Can you share an instance where you failed to achieve a goal?”
Read report →“Describe a situation where you were unable to meet a specific goal.”
Read report →“Can you draw a flowchart and do a walkthrough?”
Read report →Formats, difficulty and experience
Across all 20 Jackson and Coker interview reports.