IT'SUGAR Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 25 interview experiences · FREE TO READ
Which role are you interviewing for?
8 roles · 25 reportsCandidate interview experiences
First-hand accounts from people who interviewed at IT'SUGAR.
IT'SUGAR
Sales Associate
Entry Easy Neutral experience Accept offer 1 round
Interview process
Recruiter call Offer
Interview formats
Behavioral Other
The interview was pretty easy, they asked general and fun questions about candy. I was hired on the spot. They really just want to know if you'll be a peppy worker who can help customers.
Confirmed questions1 question
- How would you help a customer discover a candy they might enjoy but haven't tried before?
IT'SUGAR
Supervisor
Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Onsite Presentation
Interview formats
Behavioral Technical Presentation
I submitted my resume online and got a call back in about 3-4 days from the manager. She did a quick phone interview to check my availability and interest in the Supervisor role. She explained the job details, but I had applied for a full-time position. I went for the interview at the store, where the manager and assistant manager were the only staff working and were busy with customers. The interview felt a bit unprofessional because the manager was distracted with customers and chatting with her assistant manager. She asked me questions and presented scenarios. Then, she revealed it was a part-time position with only 10-20 hours a week. Before I could respond, she mentioned the district manager might set up a FaceTime interview if interested. I'm still waiting for that.
Confirmed questions7 questions
- Tell me about a time you exceeded expectations for a customer.
- For a school project, if a customer needs to build a candy castle, what items would you suggest?
- For a school project, if a customer needs to build a candy solar system, what items would you suggest?
IT'SUGAR
Store Manager
Mid Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Background check
Interview formats
Behavioral Other
I applied and was contacted by another manager who said she would pass my info to the area manager/dm and they would get back to me for an interview. The Area manager never did, so I reapplied and then the area manager got in contact with me. I interviewed in person, and was asked to take an online assessment. It's been 2 weeks since I completed the assessment and no one has contacted me to let me know I didn't get the position.
Confirmed questions1 question
- Tell me about your skills and background.
IT'SUGAR
Key Holder
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other
Pretty straightforward, you'll chat with the manager and some higher-ups. They'll cover your responsibilities and ask some 'tell me about a time' type questions. You'll also talk about your schedule and other important job details. It's a simple process overall, but they really want to see if you'd be a good fit for the environment.
Confirmed questions1 question
- What product do you like the most?
IT'SUGAR Interview Questions
Quoted word for word from IT'SUGAR interview reports.
“What is loss prevention?”
Read reports →“Who is your favorite comedian?”
Read reports →“What candy do you like the most?”
Read reports →“For a school project, if a customer needs to build a candy solar system, what items would you suggest?”
Read reports →“For a school project, if a customer needs to build a candy castle, what items would you suggest?”
Read report →“What's your favorite candy?”
Read report →“Are you going to be able to make it to work on time?”
Read report →“How would you handle a situation where you're on register, see someone shoplifting, and they are about to leave?”
Read report →“If you could have superpowers, what would they be and why?”
Read report →Formats, difficulty and experience
Across all 25 IT'SUGAR interview reports.