Iris Telehealth Interview Questions
& Process

The interview process was unorganized, lengthy and all virtual. The first interview was 1.25 hours. The second interview was 2 hours. The third interview was a panel of 5 people. I had to deliver a presentation and then have individual breakout interviews with each contributor on the zoom call. One of the interviewers joined the zoom call late and consequently grilled me with questions and then asked to call me back because she had a hard stop. I had already invested 7 hours of time and wanted to complete the process. I endured another hour of being grilled with questions only to snapped at when I inquired about Diversity and Inclusion. I was told that they are already diverse and don’t have a program and have not had a need for DE&I initiatives. I received an email the next morning that they were seeking candidates who more closely align with…

Went through 3 interviews: first a recruiter call by phone, then a video conference with the operations manager, and finally an in-person interview also with the operations manager. The facility was great and the team seems fantastic, really changing how telehealth works for psychiatric care. After the third interview, I heard back within a few hours that I was moving to the final stage, which was references. I gave my references the same day. Two business days later, I got a rejection email saying they went with another candidate but would keep me in mind for 3 months. I responded thanking them and asking for feedback on why I didn't get the job, but never heard back. I was really confused, thinking maybe a reference came back negative unexpectedly, but none of my references ever heard from the company. Overall, it was a positive experience with a disappointing end because it really felt like I had the job, especially since they hinted I could start the next weekend. You win some, you lose some. Iris will definitely be a major player in their field soon. I missed my chance, and congrats to whoever got the job. I just wish I had gotten some feedback.

Overall, it was a lengthy process, maybe due to my own Zoom fatigue, but it was thorough. I always knew my standing by the next morning after each step. Kudos to HR and the interviewers; their communication was top-notch throughout. It started with an HR screen, about 30 minutes, not too long, very much a quick check. Then came some homework, which I spent about an hour on. After that was a 1.5 to 2-hour interview with the VP who had been with the company since its inception and through the rebrand, so I got great insights into the company's history, current state, and future. The final 'round' (which I split up) included an interview with the hiring manager, a working interview with the VP, a brief chat with an intern, a quick meeting with the new CEO, and a final wrap-up with the hiring manager. They also did a background check. The whole thing, from the initial screen to the offer, took just over 3 weeks.

The interview process was quite straightforward. It started with an initial screen by the recruiter, followed by a video interview with the CEO. Although I typically don't mind a thorough interview, I quickly realized this wasn't a typical one. During the interview, the CEO seemed disinterested and used somewhat condescending tones. At times, he would repeatedly ask the same question, presumably to complete his pre-written interview assessment. While I have no doubt about his competence, I believe he could have shown more tact and humility. No hard feelings, though. The Iris team has a promising future.