Intradiem Interview Questions
& Process

The hiring process had 4 steps: a recruiter chat, a hiring manager interview, a customer service team chat, and a final interview with an executive. The recruiter will explain the whole process on the first call. It was a really clear and easy process.

I went through five one-on-one phone interviews over about 6 weeks. It started with someone in an admin role, then an in-depth HR interview, followed by a chat with the CS director I'd be reporting to, and two interviews with potential co-workers. After all that, I got an EMAIL, not a call, saying they chose another candidate, even though the interviews seemed to go well. When I asked for feedback on how I could improve, I never heard back. The job reappeared a few months later, I reapplied, mentioned my previous interest and that I'd made it to the final round but wasn't offered the job. They sent a quick rejection. I still don't know what happened after five interviews to make them close the door so suddenly. I have a clean record and great references. It wasn't a good experience.

The process started with a casual phone interview with the Recruiter for screening. After that, I had a half-day in-person interview. I met with 4 people in total: the recruiter, my hiring manager, and two future colleagues. Each meeting was one-on-one. They explained their goals and what they would expect from me if I joined their team. The conversations were not strictly structured, but more conversational. I was also encouraged to ask questions and felt comfortable doing so.

Things started off with emails going back and forth, and they were pretty good about responding quickly and letting me know what was next. After that, I had two phone calls, one with HR and then another with the hiring manager. They also had me do a test that everyone applying has to complete. The final part was going in for interviews with senior leaders, people on my potential team, and folks I might be managing.