Intact Claims Adjuster Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 25 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Intact.
Intact
Claims Adjuster
Entry Average Negative experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
It was a bloated HR nonsense process. They clearly hadn't reviewed my materials and had extremely limited knowledge of their own company. I rejected the offer based on how unprofessional and unethical they were.
Confirmed questions1 question
- What are your greatest strengths and experiences that you bring to the job?
Intact
Claims Adjuster
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Panel Background check
Interview formats
Behavioral Technical Case Presentation
First, you submit your application online with your resume and cover letter. Might need to answer some pre-screening questions too. Then, an HR recruiter from Intact will call you for a 15–30 minute chat about your experience, why you want this job and Intact, and your salary needs and when you can start. After that, the hiring manager will interview you, probably through video or in person, focusing on your technical skills and experience with claims. They might ask behavioral questions like handling tough customers or how you investigate claims. Sometimes there's a second interview, which could be with a panel, and they might give you a case study or ask about how you solve problems. Lastly, they'll do a reference check, asking for 2–3 people to vouch for you.
Confirmed questions8 questions
- Can you tell me about your work history and qualifications?
- What makes you interested in this role and Intact?
- What are your salary expectations and availability?
Intact
Claims Adjuster
Mid Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Take home Onsite
Interview formats
Behavioral Other
The process starts with a 15 minute telephone interview, which is mostly just an introduction and a chance for the recruiter to get to know a little more about you. Next, there is an online test that you have to complete (which is sent by the recruiter) that simulates working in a call centre environment. Finally, a the third step in the process is meeting with a department manager and then the department head.
Confirmed questions8 questions
- Can you tell me more about yourself and your experience?
- How would you handle a typical day in a call center environment?
- Describe a challenging situation you faced and how you resolved it.
Intact Claims Adjuster Interview Questions
Quoted word for word from Intact interview reports.
“What is something that most people do not know about you?”
Read reports →“What are the steps you take when investigating a claim?”
Read reports →“How would you go about calming down an upset employee?”
Read reports →“How would you go about calming down an upset customer?”
Read reports →“How do you simplify difficult communication with a coworker?”
Read report →“How do you approach problem-solving and decision-making in claims?”
Read report →“Can you introduce yourself and share your hobbies?”
Read report →“Describe a situation where you made a mistake and the lesson you took away from it.”
Read report →“Tell me what you know about this claims adjuster role.”
Read report →Formats, difficulty and experience
Across all 25 Intact interview reports.