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ING Direct Sales Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
50% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at ING Direct.

Showing 3 of 6
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Sales Associate

Sales · more than a year ago

Entry Difficult Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Group Onsite
Interview formats
Behavioral Group

Got an email from ING to set up a phone interview. Talked to someone from HR for the phone interview, she asked basic questions like "why do you want to work here?". Then HR reached out to schedule an in-person interview which was a group interview focusing on customer service questions.

Confirmed questions3 questions
  • What makes you want to work at this company?
  • What are your career aspirations for the next five years?
  • Can you describe your strengths and weaknesses?
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ING Direct

Sales Associate

Sales · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Take home Onsite Onsite Offer
Interview formats
Behavioral Other

I got contacted by a recruiter right after I applied online. We had a quick phone interview, and then I had to do a personality test and fill out some online application stuff. After that, they called me in to interview with two people. It was pretty chill and they were really laid back. The following week, I went back for another one-on-one interview, and it was also super relaxed. Then, in less than a week, they offered me the job.

Confirmed questions2 questions
  • Describe a situation where you experienced failure.
  • Can you share an instance where you exceeded expectations to help a customer?
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ING Direct

Sales Associate

Sales

Entry Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Presentation
Interview formats
Behavioral Presentation

After submitting my online application, I got a call the same day for a quick phone interview. Then, they asked me to come in for an in-person meeting. I had to wait a couple weeks to finish school, otherwise it would have been faster. During the in-person interview, HR showed me around the office and then I met with two sales coaches. Finally, I had to do a pretend sales call. I heard back a week later that I didn't get the job because I didn't have enough sales experience.

Confirmed questions2 questions
  • What is your primary motivation?
  • What are your career aspirations in the next five years?

ING Direct Sales Associate Interview Questions

Quoted word for word from ING Direct interview reports.

Can you share an instance where you exceeded expectations to help a customer?

Read report

Formats, difficulty and experience

Across all 6 ING Direct interview reports.

Interview formats

Behavioral 50%
Group 16.7%
Other 16.7%
Presentation 16.7%

Interview difficulty

Easy 33.3%
Average 50%
Difficult 16.7%

Candidate experience

Positive 50%
Neutral 50%