Incredible Health Interview Questions
& Process

I applied online and after about a month, HR reached out for a screening. This was a bit unusual for me since I usually screen with recruiters. The screening was with the team's director, not HR. The interview itself was pretty standard, though some questions felt like generic or tricky 'gotcha' types, like asking to rate my skills on a scale of 1-10 for certain tools. What also stood out was the interviewer unapologetically eating during the call. I got the sense I wasn't moving forward due to the hiring manager's behavior. Exactly at the 30-minute mark, the call was abruptly ended because they had to leave. The way it ended so suddenly and without much formality seemed quite rude to me.

I put in my application on 3/9/23 and the Recruiting Coordinator reached out on 3/24/23. We chatted a bit, they answered my questions, and then I gave them my availability for interviews. The first interview was 30 minutes on Google Meet on 3/29/23. After that, I had to do a computer comfortability evaluation. Later that same day, I scheduled the next two interviews. My second and third interviews were also 30 minutes each, on Google Meet, and happened back-to-back on 4/3/23. I talked to a different team Lead for each of the three interviews, and they were all really nice and easy to talk to! The Recruiting Coordinator was super responsive the whole time, keeping things moving and even helping me when I had tech issues during an interview! Their communication was awesome. I got a call from a team Lead on 4/4/23 with an offer, which I accepted right away!

A recruiter from LinkedIn reached out, and this person was in-house and knew a lot about the company and its tech, which was a great start. This quickly moved to a 30-minute screen with the hiring manager. After that, there were interviews with peers and the CTO. Given everyone's impressive backgrounds from top universities and startups, I was a bit surprised to get this far, as companies like this often heavily favor candidates from specific backgrounds. I had some relevant experience, and the initial chats were smooth. However, after a 5-hour interview block, I was let go. I appreciated the quick process and good communication. The interviews were mainly behavioral, asking about times I disagreed with leadership, and also included thought experiments on topics like self-driving technology and practical product design questions, like how to improve their appointment scheduler. The peer interviews were casual, but the CTO interview felt more formal. Everyone seemed nice. While there are many reasons for not progressing, this experience highlighted the performative nature of interviews today, especially for product roles. Questions about company strategy with little time left felt like a performance rather than a genuine inquiry. Incredible Health offers a CRM with appointment booking for hospitals to help them hire nurses; it's a successful but not flashy product. They seem to want to expand beyond just connecting recruiters and talent, but their direction appears unfocused, hence the need for a PM. It was unclear to me why the hiring manager would put a candidate through a demanding 5-hour process if my answers and approach weren't a good fit for the CTO or the PM interviewer. My advice: improve the initial screening to save time and effort for everyone involved.

I applied for the role on LinkedIn and heard back from Monica, the recruiter, within a week to set up a call. I had to reschedule due to an emergency, and Monica was super understanding and quickly sent a new link. The next day, she was really warm and welcoming, making it feel like a two-way conversation where I could learn about Incredible Health too. She was really enthusiastic about the company and the role, and clearly explained the next steps and timelines. Even though I didn't move forward, the experience with Monica was great and left a positive impression. It makes me want to keep an eye on Incredible Health for future roles if this is typical of their team and mission.