Illinois Action for Children Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 9 interview experiences · FREE TO READ
Which role are you interviewing for?
4 roles · 9 reportsCandidate interview experiences
First-hand accounts from people who interviewed at Illinois Action for Children.
Illinois Action for Children
Associate Director
Director Average Negative experience No offer 3 rounds
Interview process
Recruiter call Take home Technical screen Onsite
Interview formats
Behavioral Technical Presentation Other
It was a pretty long interview process. There were three interviews, a pretty long questionnaire, and a writing test. Everything seemed to go well, but I never heard back after the final interview. I tried emailing them a few times to see what the status was, but no one ever responded. It was super unprofessional and weird! I mean, a status update or even some feedback would be a nice thing to expect after all the time and effort we both put in. I was really bummed not to hear back either way.
Confirmed questions1 question
- What draws you to Illinois Action for Children?
Illinois Action for Children
Specialist
Mid Average Positive experience Accept offer 2 rounds
Interview process
Group Presentation Panel
Interview formats
Presentation Behavioral Group
We had a big group presentation where they talked about the job and the company. After that, they interviewed everyone individually. If there were many people, it could take a while to get your interview. Plan to be there most of the day.
Confirmed questions4 questions
- Could you tell me about your customer service skills?
- Have you ever worked on the phone before?
- What can you tell me about your computer skills?
Illinois Action for Children
Professional Development Manager
Manager Average Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Group Onsite Background check Offer
Interview formats
Behavioral Group Presentation
The interview process started great and I was really looking forward to the job. I applied and got a call for a phone screen within a week. About a week after that, I had a 1-hour team interview with some other managers, which seemed to go well. Then, I had a 1-hour meeting with the director. I was expecting an offer by Friday, just 3 days later. But Friday passed with no word. I followed up with HR the next week and they said no decision was made. I reached out again a week after that, and still no decision. About 2-3 weeks later, I followed up again and was told they were still interviewing candidates and I'd be notified once a decision was made. Then, the position was posted again 2 weeks later, only to be taken down the following week. I never got any kind of rejection or even a heads-up that the position was closed. It was really frustrating and disappointing to not even get a basic response after all the time and months spent interviewing and waiting. Really poor handling of the situation.
Confirmed questions1 question
- Could you explain your approach to management?
Illinois Action for Children
Receptionist
Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen Background check Offer
Interview formats
Behavioral
It started with a 2-hour informational chat, and then they called me for an interview with the hiring manager. The last step would have been meeting with the supervisors. I thought the whole process took way too long and too much time for what they were paying. Everyone was nice enough, but seriously, do you really need 3-4 interviews for this kind of job? Also, the second office location was in this run-down, cramped, and gloomy building.
Confirmed questions2 questions
- What is your motivation?
- How would you handle a situation where a client claims you owe them a check, but they've already been issued one?
Illinois Action for Children Interview Questions
Quoted word for word from Illinois Action for Children interview reports.
“Can you explain the difference between management and leadership?”
Read reports →“How would you handle a situation where a client claims you owe them a check, but they've already been issued one?”
Read reports →“What draws you to Illinois Action for Children?”
Read reports →“Have you ever worked on the phone before?”
Read reports →“What is your motivation?”
Read report →“Tell me about a time you had to handle a difficult customer.”
Read report →“Can you describe how you would manage challenging colleagues?”
Read report →“Tell me about a time your integrity was tested at work.”
Read report →“Tell me about a time you handled a customer service scenario.”
Read report →Formats, difficulty and experience
Across all 9 Illinois Action for Children interview reports.