IBEX Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 11 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 11 reportsCandidate interview experiences
First-hand accounts from people who interviewed at IBEX.
IBEX
IT Support Technician
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Technical Behavioral
It was a pretty smooth process with basic technical questions. There were 3 phases, and they wanted to gauge my knowledge of basic troubleshooting, especially within a Windows environment, what commands I know, and my past experiences in this area.
Confirmed questions3 questions
- Can you describe your experience troubleshooting issues in a Windows environment?
- What are some common commands you use for troubleshooting?
- Could you share an example of a time you troubleshooted a user's network problem?
IBEX
Sales Associate
Entry Easy Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
The interview process was pretty straightforward and adaptable. The hiring manager made sure everything went smoothly. They asked some fundamental questions to check how well I communicate. The interview also touched upon my ability to speak English clearly, which is important for interacting with customers based in the US.
Confirmed questions1 question
- What are your strengths and weaknesses?
IBEX
Customer Service Representative
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Take home Technical screen Onsite Offer
Interview formats
Technical Behavioral
I applied on Indeed, got a text to confirm my interest, and replied yes. The interview was scheduled for the very next day. Before the interview, I did a personality quiz and a typing test. When I got there, they had me take the typing test again. Then, a manager interviewed me and made an on-the-spot offer. The whole thing took a little over an hour. I'm going back tomorrow to finalize things and will start training in two weeks.
Confirmed questions2 questions
- What would be my approach to commuting to work during severe weather conditions like icy or snowy weather?
- What is my policy on requesting vacation time and how much advance notice do I provide?
IBEX
Advisor
Entry Average Negative experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Background check Offer
Interview formats
Behavioral Technical
First, you go into a room and do a bunch of online paperwork. Then, you take a typing test. After that, you meet with an HR person who asks you some work-related questions and gives you a scenario to act out. For the second interview, there's more online paperwork, an onsite drug test, and then even more online paperwork for your first training class.
Confirmed questions1 question
- Imagine I'm your customer and I'm being difficult. How would you manage that situation?
IBEX Interview Questions
Quoted word for word from IBEX interview reports.
“What is my policy on requesting vacation time and how much advance notice do I provide?”
Read reports →“What would be my approach to commuting to work during severe weather conditions like icy or snowy weather?”
Read reports →“What are some common commands you use for troubleshooting?”
Read reports →“What would you do if a very angry customer called and insisted on speaking to the manager?”
Read reports →“Could you share an example of a time you troubleshooted a user's network problem?”
Read report →“Imagine I'm your customer and I'm being difficult. How would you manage that situation?”
Read report →“Why should we choose you?”
Read report →“What motivated your decision to join our company?”
Read report →“Can you describe your experience troubleshooting issues in a Windows environment?”
Read report →Formats, difficulty and experience
Across all 11 IBEX interview reports.