HubSpot Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 28 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at HubSpot.
HubSpot
Account Manager
Entry Difficult Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral
Got reached out to by Erika on LinkedIn, didn't apply. Had a Zoom call to learn more about the role, which was recorded. The conversation felt really dry and impersonal. She started by asking about me, and only at the last minute did she share details about the role. It's a team of 10 reps, mostly a hunting role, using AI in CRM. The first call involves full discovery to pinpoint challenges, then a tailored product demo, followed by pricing negotiations. The average buy cycle is 20 days, with an expectation of $80k in revenue per month. It's a growth org with 4 levels; level 2 is for experienced closers, needing to hit 100% of quota to move to level 3. You get a mentor from day 1, and the role is fully remote. Training requires flying out to HQ. Sales kick-off is in April. You ramp up, hitting 30% of quota in month 3, and 100% by month 12. The target is $146,000, with a $72,000 commission on top of a $74,000 base. I was rejected the same day with no feedback. This company honestly seems like you're just a number based on my one conversation with their recruitment team.
Confirmed questions4 questions
- Tell me about sales quotas.
- What are the specific numbers of deals you've closed per month?
- What is your buy cycle?
HubSpot
Account Manager
Mid Difficult Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The recruiter set me up with a hiring manager interview and gave me questions to prep for, but then none of those came up, which threw me off. They gave me some weird feedback later about not answering a question the exact way they wanted, which they said was why I didn't get the job. They did say I did well otherwise though. I reapplied and got rejected right away. What a joke of a company and recruiting team.
Confirmed questions1 question
- Can you share an experience with a challenging customer and explain how you handled it?
HubSpot
Account Manager
Mid Average Positive experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
Had an initial phone interview. They followed up really quickly after I sent my cover letter and resume. A recruitment employee from Hubspot introduced the sales team structure in Australia. It's very strict and account-based, you have to stick to the assigned list. Then they asked why I applied and about my current sales methods. Also, they don't sponsor account managers in Australia on a 482 short-term visa.
Confirmed questions3 questions
- Tell me about the average deal size at your current job.
- What is the average deal lifetime at your current job?
- Show me proof of your SAAS selling experience.
HubSpot Account Manager Interview Questions
Quoted word for word from HubSpot interview reports.
“Explain to me how to do something without the use of your hands or any drawings.”
Read reports →“What approach would you take with a customer expressing a desire to cancel their service?”
Read reports →“What are the specific numbers of deals you've closed per month?”
Read reports →“What strategies would you employ to convince a customer not to cancel?”
Read reports →“What is the average deal lifetime at your current job?”
Read report →“Do you have experience with APIs and PHP?”
Read report →“Could you role play with me to gather information and set up a follow-up meeting, with you acting as the client?”
Read report →“What are your thoughts on the role-play exercises?”
Read report →“Why would you come to Hubspot and leave your current position”
Read report →Formats, difficulty and experience
Across all 28 HubSpot interview reports.