
Hostelling International Front Desk Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Hostelling International.
Front Desk
They will invite you for an interview in an office in the hostel itself and will ask you the basic questions about yourself your work experience, and might also ask about your experience with hostels and certain difficult situations with guests. You need to be friendly and smile, otherwise you have no chance...
- What would you do if a guest came to check in and you couldn't find his/her reservation, and the hostel was already fully booked?
Front Desk
Weird, crazy process. The general manager does a drawn out series of scenarios and random questions to try to catch you off guard and see how you react under pressure. Nothing too difficult to get through, but quite the production for a job that mainly involves working the register and giving directions to tourists.
- How would you react to someone being drunk and rowdy in the hostel?
- And then what would you do?
- And then?
Front Desk
I met with the supervisor for an interview that happened in a cafe. It was a really casual chat. They had a list of typical interview questions and also asked some questions about how I would handle different situations, specifically asking about my ability to prioritize tasks.
- Could you introduce yourself?
- Can you describe your responsibilities in your current role?
- How do you manage and prioritize your workload?
Hostelling International Front Desk Interview Questions
Quoted word for word from Hostelling International interview reports.
“How would you react to someone being drunk and rowdy in the hostel?”
Read reports →“Why would you recommend travelers visit XX?”
Read reports →“What would you do if a guest came to check in and you couldn't find his/her reservation, and the hostel was already fully booked?”
Read reports →“And then?”
Read reports →“What led you to choose XX University?”
Read report →“Could you introduce yourself?”
Read report →“How do you manage and prioritize your workload?”
Read report →“Can you describe how you handle working under pressure?”
Read report →“Can you describe your responsibilities in your current role?”
Read report →Formats, difficulty and experience
Across all 5 Hostelling International interview reports.