Hostelling International logo

Hostelling International Front Desk Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 5 interview experiences · FREE TO READ

1.4 Rounds average
Easy Typical difficulty
60% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Hostelling International.

Showing 3 of 5
Hostelling International logo
Hostelling International

Front Desk

Operations · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

They will invite you for an interview in an office in the hostel itself and will ask you the basic questions about yourself your work experience, and might also ask about your experience with hostels and certain difficult situations with guests. You need to be friendly and smile, otherwise you have no chance...

Confirmed questions1 question
  • What would you do if a guest came to check in and you couldn't find his/her reservation, and the hostel was already fully booked?
Hostelling International logo
Hostelling International

Front Desk

Operations · more than a year ago

Entry Difficult Negative experience Accept offer 1 round
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Other

Weird, crazy process. The general manager does a drawn out series of scenarios and random questions to try to catch you off guard and see how you react under pressure. Nothing too difficult to get through, but quite the production for a job that mainly involves working the register and giving directions to tourists.

Confirmed questions3 questions
  • How would you react to someone being drunk and rowdy in the hostel?
  • And then what would you do?
  • And then?
Hostelling International logo
Hostelling International

Front Desk

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical

I met with the supervisor for an interview that happened in a cafe. It was a really casual chat. They had a list of typical interview questions and also asked some questions about how I would handle different situations, specifically asking about my ability to prioritize tasks.

Confirmed questions3 questions
  • Could you introduce yourself?
  • Can you describe your responsibilities in your current role?
  • How do you manage and prioritize your workload?

Hostelling International Front Desk Interview Questions

Quoted word for word from Hostelling International interview reports.

How would you react to someone being drunk and rowdy in the hostel?

Read reports

What would you do if a guest came to check in and you couldn't find his/her reservation, and the hostel was already fully booked?

Read reports

Can you describe how you handle working under pressure?

Read report

Can you describe your responsibilities in your current role?

Read report

Formats, difficulty and experience

Across all 5 Hostelling International interview reports.

Interview formats

Behavioral 62.5%
Other 25%
Technical 12.5%

Interview difficulty

Easy 40%
Average 40%
Difficult 20%

Candidate experience

Neutral 20%
Positive 60%
Negative 20%