Holland & Barrett Store Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 16 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Holland & Barrett.
Holland & Barrett
Store Manager
Manager Easy Neutral experience Decline offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
It started with my CV and cover letter, which was straightforward. Then I had a face-to-face interview with a current store manager. Finally, I had an informal chat with the Regional Manager, and they basically offered me the job.
Confirmed questions6 questions
- What is your motivation for wanting to work for H&B?
- Could you introduce yourself and share your experience?
- How would you handle a conflict within your team?
Holland & Barrett
Store Manager
Mid Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Panel Presentation
Interview formats
Behavioral Case Presentation
First I had an interview with the area manager, then a second stage interview with the regional manager. They asked general background questions, then we talked about what challenges I thought would come up in the store and how I would go about resolving them. We also discussed targets and how I would achieve them, as well as staffing issues and development. Finally, we covered general strategy about how to carry forward the business and the individual shop.
Confirmed questions5 questions
- What do you anticipate being your biggest challenges?
- How would you tackle the challenges you foresee in the store?
- What strategies would you employ to meet targets?
Holland & Barrett
Store Manager
Mid Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Offer
Interview formats
Behavioral Technical
I initially applied for the graduate field management scheme. After a phone interview, I had a face-to-face interview at Holland and Barrett's head office. This was with a director and an area manager. It turned out I couldn't relocate around the UK at the time, so they asked if I'd be interested in a store management position. I agreed and had another interview later that week, again at the head office, this time with a regional manager and a senior director. This interview lasted about an hour and was quite formal. It wasn't too difficult, and I got through. They said I'd know the outcome within two weeks, and they got back to me about 10 days later to offer me the store manager role.
Confirmed questions3 questions
- Can you tell me about your university education?
- What have you learned from your previous roles?
- How would you go about meeting your store's Key Performance Indicators?
Holland & Barrett Store Manager Interview Questions
Quoted word for word from Holland & Barrett interview reports.
“What information do you have about Holland and Barrett?”
Read reports →“How would you address a situation with an underperforming team member?”
Read reports →“What steps would you take when dealing with an unhappy customer?”
Read reports →“How would you handle an employee who is not performing well?”
Read reports →“What is your plan if a team member calls in sick and you're the only one working that shift?”
Read report →“What are your ideas for increasing sales?”
Read report →“What is your approach to a SWAT analysis?”
Read report →“What was it about Holland and Barrett that made you want to apply?”
Read report →“What's your approach to resolving conflicts between two employees?”
Read report →Formats, difficulty and experience
Across all 16 Holland & Barrett interview reports.