Holland & Barrett Customer Assistant Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Holland & Barrett.
Holland & Barrett
Customer Assistant
Entry Easy Negative experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
Applying was easy using their online system. Holland and Barrett has an AI interview before the in person interview. The interview itself was standard and straightforward.
Confirmed questions1 question
- What do you think this job role will involve?
Holland & Barrett
Customer Assistant
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral
Had an interview at the store. It felt like they didn't actually want to hire anyone, which they should have made clear. It was a waste of my time, and I didn't hear back until really late.
Confirmed questions1 question
- What defines good customer service?
Holland & Barrett
Customer Assistant
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check
Interview formats
Behavioral
I had an interview with the manager, and it was pretty chill and welcoming. They asked standard competency questions like my strengths and weaknesses, and why I'm interested in working there. No surprises. They also asked about my availability and for right to work checks, all on the same day.
Confirmed questions1 question
- What is your understanding of H&B?
Holland & Barrett Customer Assistant Interview Questions
Quoted word for word from Holland & Barrett interview reports.
“What defines good customer service?”
Read reports →“What do you know about Holland and Barrett as a customer?”
Read reports →“What is your understanding of H&B?”
Read reports →“What do you think this job role will involve?”
Read reports →“What made you want to apply for this position?”
Read report →“Tell me about your experience in retail and customer service.”
Read report →Formats, difficulty and experience
Across all 5 Holland & Barrett interview reports.