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HMSHost Manager Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 11 interview experiences · FREE TO READ

2.3 Rounds average
Average Typical difficulty
81.8% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at HMSHost.

Showing 3 of 11
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Restaurant Manager

Operations · more than a year ago

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral Technical

They called me to schedule an interview for the very next day. I went in for the first interview and then a few days later they called me again to go over the at-will contract, which I signed and got hired.

Confirmed questions1 question
  • Were you familiar with kitchen procedures like dish setup, holding temperatures, and how to manage call-offs?
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HMSHost

Manager

Operations

Manager Average Negative experience No offer 3 rounds
Interview process
Phone screen Onsite Take home
Interview formats
Behavioral Technical

The interview process began with a phone interview that lasted about an hour, covering standard questions. This led to an in-person interview with the area coach. The final stage was a working interview, which felt like unpaid labor, to see if I was a good fit. After the working interview, they provided a free meal and I was sent home. No compensation was given for the working interview besides a $5 meal. I didn't like that part; I actually ruined a good shirt and pants during the interview.

Confirmed questions2 questions
  • What motivates your interest in working for La Madeline?
  • Can you confirm your flexibility with working different shifts and hourly schedules?
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HMSHost

Assistant Manager

Operations

Mid Difficult Positive experience Accept offer 2 rounds
Interview process
Phone screen Onsite
Interview formats
Behavioral

Had a phone interview that then led to a second interview at the airport. They asked questions from a standard guideline they use for every interview, same questions as always. All of these questions will be job related. Things like "tell me of a time you had to deal with an employee that had a conflict with a customer". Be quick and have a reply to every question!

Confirmed questions3 questions
  • Could you describe a situation where an employee was late for work?
  • Can you share an experience dealing with a customer complaint?
  • Tell me about a time you had to deal with an employee that had a conflict with a customer

HMSHost Manager Interview Questions

Quoted word for word from HMSHost interview reports.

Could you describe a situation where an employee was late for work?

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How would you handle a day where five different urgent issues arise simultaneously?

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What motivates your interest in working for La Madeline?

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Tell me about a time you had to deal with an employee that had a conflict with a customer

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Describe a situation where you had to manage a difficult stakeholder.

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Can you describe the best approach for managing people?

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Can you confirm your flexibility with working different shifts and hourly schedules?

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Formats, difficulty and experience

Across all 11 HMSHost interview reports.

Interview formats

Behavioral 70.6%
Technical 17.6%
Case 5.9%
Other 5.9%

Interview difficulty

Easy 18.2%
Average 63.6%
Difficult 18.2%

Candidate experience

Negative 9.1%
Positive 81.8%
Neutral 9.1%