highlevel Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at highlevel.
highlevel
Customer Support Representative
Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
There were 3 rounds in total. The first round was an HR screening. The second round was with the manager who asked scenario-based questions. The manager was eating lunch during the interview, which was unprofessional. All rounds went well from my end, but the HR department has not responded to my follow-up emails, leaving me with no update.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
highlevel
Customer Care Specialist
Entry Average Positive experience No offer 1 round
Interview process
Recruiter call Phone screen
Interview formats
Behavioral
I got a call and had a preliminary interview set up. The person was punctual and nice. Unfortunately, I didn't get the job. However, they sent a nice thank you and some feedback. I appreciated that.
Confirmed questions4 questions
- Tell me about your previous roles.
- What is your understanding of High level?
- What are the key requirements for this job, based on the job description?
highlevel
Customer Support Representative
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Other
The interviewer was late for 10 minutes without notice. He even wore a sleeveless basketball jersey during the interview and asked unrelated questions. The unprofessionalism and arrogance that was shown by one of your managers is unacceptable. Also, when applicants send their resumes please take time to read our experiences! And in the end, you will say that it doesn't align with what you need. You are just wasting everyone's time! Applicants will just waste their efforts for this company!
Confirmed questions1 question
- What are three things you are looking for in a team?
highlevel Customer Support Representative Interview Questions
Quoted word for word from highlevel interview reports.
“What is your understanding of High level?”
Read reports →“What are three things you are looking for in a team?”
Read reports →“Describe how you would handle a customer considering leaving.”
Read reports →“Describe your approach to managing an irate customer.”
Read reports →“What are the key requirements for this job, based on the job description?”
Read report →“Do you believe you are a strong candidate for this position?”
Read report →“Can you describe your experience working in customer support?”
Read report →“Tell me about your previous roles.”
Read report →“Tell me about your prior professional experience.”
Read report →Formats, difficulty and experience
Across all 8 highlevel interview reports.