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Heritage Bank (WA) Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 8 interview experiences · FREE TO READ

2.5 Rounds average
Average Typical difficulty
62.5% Positive experience

Which role are you interviewing for?

4 roles · 8 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Heritage Bank (WA).

Showing 4 of 8
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Heritage Bank (WA)

Bank Teller

Operations · a year ago

Entry Difficult Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Background check
Interview formats
Behavioral Technical

The process started with a phone call from the manager, where they asked if I would accept a lower salary than advertised. Then, I was invited for an in-person interview in Bellevue. The interview, longer than the initially stated 30 minutes, lasted an hour and a half with two managers. They had a list of over 40 questions. Despite it being for a temporary, minimum wage, 3-month position with no benefits, they asked many questions. I felt they were very interested in hiring me. Following the interview, I received several emails requesting a background check, employment verification, and at least 5 references. It seems they only contacted one of my references before calling me back to ask for the dates of my previous jobs. Today, I received a generic rejection email, and they will move forward with other candidates without any explanation.

Confirmed questions1 question
  • Tell me about your greatest accomplishment.
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Heritage Bank (WA)

Credit Analyst

Finance · a year ago

Mid Average Negative experience No offer 3 rounds
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral

The hiring process was unprofessional. I had three interviews. The hiring manager offered me the job and asked for 5 references, which I provided along with employment verification. A few days later, I received an email stating they decided to move forward with another candidate. This felt like a waste of time, especially since I had other offers and had asked them to wait. It was a bad experience.

Confirmed questions1 question
  • Could you introduce yourself and elaborate on your strengths?
Heritage Bank (WA) logo
Heritage Bank (WA)

Software Developer

Engineering · more than a year ago

Mid Average Neutral experience No offer 3 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical

It was a 3-round interview process. The first round was with the manager for about 30 minutes, covering my resume and the job description. Then, a second 30-minute round with two front-end engineers where we talked about the role, job fit, and my resume projects. The last round was with the manager. Unfortunately, I wasn't selected because they couldn't offer visa sponsorship, which was a surprise since they confirmed they would in the beginning. The team seemed nice though.

Confirmed questions1 question
  • Can you tell me about a project you were involved in?
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Heritage Bank (WA)

Customer Service Associate

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Onsite Background check Offer
Interview formats
Behavioral Technical

I applied for the job on craigslist. Got a call a few days later for a quick phone interview about my customer service and cash handling experience. The branch manager then asked for an in-person interview, and they were flexible with my schedule. In the in-person interview, the branch manager and assistant manager interviewed me together. They had questions written down. A week later, they offered me the part-time role because someone else got the full-time one. After my background check cleared a week later, I got the job.

Confirmed questions1 question
  • Can you share an instance where you handled a challenging customer interaction and how you resolved it?

Heritage Bank (WA) Interview Questions

Quoted word for word from Heritage Bank (WA) interview reports.

What loan types do you know, and how successful have you been in closing them?

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How do you organize yourself to manage a substantial loan pipeline?

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Can you share an instance where you handled a challenging customer interaction and how you resolved it?

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Can you detail your past performance and experience within the industry?

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Formats, difficulty and experience

Across all 8 Heritage Bank (WA) interview reports.

Interview formats

Behavioral 57.1%
Technical 42.9%

Interview difficulty

Easy 12.5%
Average 75%
Difficult 12.5%

Candidate experience

Positive 62.5%
Negative 25%
Neutral 12.5%

Reports by job function

Operations 4
Finance 2
Engineering 1
Other 1