Harry & David Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 6 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Harry & David.
Harry & David
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Offer
Interview formats
Behavioral
I applied and got an interview the very next day. Since it was for a temporary customer service job for the holiday season at their call center, they hired me really fast.
Confirmed questions1 question
- There's a small possibility some temps might get permanent jobs. If that happens, would you want to stay after the holidays?
Harry & David
Customer Service Representative
Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Offer
Interview formats
Behavioral Other
I applied for the job and got an appointment for the next day. I went back for the call center job interview. After they interviewed me, they offered me a choice between a customer service support job or a business accounts job. I chose the support job because I thought it would be more fun working directly with the public.
Confirmed questions1 question
- Are you looking for full-time or part-time employment?
Harry & David
Customer Service Associate
Entry Average Negative experience Decline offer 3 rounds
Interview process
Recruiter call Take home Phone screen
Interview formats
Other Behavioral
Applied online in August, then got an online assessment to do later in September. A recruiter reached out after that and set up a phone interview. When you do the assessment, make sure you're in a quiet place with no interruptions and have some paper handy to jot down notes for the mock phone calls.
Confirmed questions1 question
- The online assessment is quite comprehensive and provides various ratings on your suitability, tactfulness, and typing speed (keys per minute).
Harry & David Customer Support Representative Interview Questions
Quoted word for word from Harry & David interview reports.
“Harder”
Read reports →“There's a small possibility some temps might get permanent jobs. If that happens, would you want to stay after the holidays?”
Read reports →“The online assessment is quite comprehensive and provides various ratings on your suitability, tactfulness, and typing speed (keys per minute).”
Read reports →“Are you looking for full-time or part-time employment?”
Read reports →“Were there any straightforward questions about the job asked?”
Read report →“What's your call center experience?”
Read report →Formats, difficulty and experience
Across all 6 Harry & David interview reports.