Gusto Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 8 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Gusto.
Gusto
Manager
Manager Average Negative experience No offer 5 rounds
Interview process
Recruiter call Technical screen Onsite Panel Presentation
Interview formats
Behavioral Technical Presentation
This hiring process was really disorganized, rushed, and confusing. Two interviewers and the hiring manager changed last minute, like an hour before the interview, even though I'd talked to a different hiring manager before. So I'd be reporting to someone else with a different title, which was weird. They were also surprised I didn't know something they told me not to worry about before, saying they really wanted me for other reasons. Another interview got cancelled 30 minutes before, and then I got an email at 4 am asking if I could talk at 11 am that same day. It was pretty wild, but I agreed to finish up. Like other reviews say, they make you do 5+ hours of interviews, tell you you're doing great, and then reject you with a generic email. They shouldn't waste that much time and cause so much chaos if you're not a top choice. The people were really nice though, and the product seemed cool, I just wish I'd known what to expect.
Confirmed questions2 questions
- Can you describe how you will support your team, using Gusto-specific terminology?
- How would you go about setting OKRs for this position?
Gusto
Workforce Management
Mid Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Onsite Presentation Offer
Interview formats
Technical Presentation Behavioral
The process was pretty straightforward. I was initially contacted via LinkedIn and was really impressed by Gusto's mission and future objectives. I went through several interview rounds to ensure it was a good fit on both sides. They gave me some mock data to analyze and propose solutions. The final interviews were in-person at their office. It was by far the best recruiting experience I've had, very friendly, not pushy, and genuinely focused on what's best for the company and for me.
Confirmed questions2 questions
- They asked about my career aspirations and how I envisioned contributing to our customers and team.
- They inquired about my goals and how I could positively impact both customers and the team.
Gusto
Manager
Manager Average Negative experience No offer 5 rounds
Interview process
Recruiter call Phone screen Onsite Background check
Interview formats
Behavioral Technical
The interview process was really thorough and actually pretty nice until the very end. Over six weeks, I had a recruiter call, two phone interviews with different hiring managers, a three-hour interview with four people, and then another interview with two people. After all that, Gusto said an offer would come by the end of the week or early next. They sent their benefits, we discussed salary and start date. Then they went quiet for a week and told me they weren't moving forward because of late feedback. It felt like a bait and switch, especially after discussing salary, start date, and benefits. Everyone was nice, but the ending left a bad taste.
Confirmed questions1 question
- Can you share an instance where you experienced failure in your role?
Gusto Manager Interview Questions
Quoted word for word from Gusto interview reports.
“How would you go about setting OKRs for this position?”
Read reports →“Can you share an instance where you had to deliver difficult feedback?”
Read reports →“How do you ensure your work aligns with a company's mission and values?”
Read reports →“Can you share an instance where you had to resolve an issue with incomplete information?”
Read reports →“Can you describe how you will support your team, using Gusto-specific terminology?”
Read report →“Can you share an instance where you experienced failure in your role?”
Read report →“Can you describe what success looked like in your prior position?”
Read report →“Can you describe a time you encountered and resolved a challenge?”
Read report →Formats, difficulty and experience
Across all 8 Gusto interview reports.