Groupon Account Manager Interview Questions
& Process

Super responsive, quick, and efficient process! I got an email asking if I was available for a phone interview within about a week or less of applying online. They stated the expectations and pay for the role up front which was super convenient and transparent, unlike many other companies I had interviewed with. The phone interview was pretty standard and painless; just prepare yourself for questions about yourself, your career goals, as well as for any behavioral-oriented interview questions about your past work experience. Keep notes for yourself just in case--it only helps you in the long run and to prepare for any possible questions that may be asked! At the end of the call, I was invited for an onsite interview at the Chicago office for the next week and received a confirmation by email within that same day. The onsite interview was pretty straightforward as well as informative and lasted for a little over an hour. It involved a tour and two separate one-on-one interviews with managers. The tour with the HR rep was great and gave you a chance to see the environment you may be working in. It is a very large and open-floor style office, but super bright and friendly. Following the tour, each one-on-one was also rather straightforward and lasted around thirty minutes each. These involved a lot of standard interview questions and varied slightly per each manager's personality, but definitely allows for your personality to shine and ask questions! If you are an easy-going, people person this could definitely be a great fit. Bring a notebook with questions ahead of time and write down any as you go, as they are extremely open and thorough with any you may have. After the interview, the HR rep comes back to follow up with information about next steps and any further questions. She told me I should hear by the end of the week or early next week by the latest about a decision, and I received the offer the following Monday! This was very exciting and I really appreciated how efficient Groupon was about the process; it's so common for employers to not give straight forward answers to interviewees for various reasons but Groupon followed through with their goal to notify me within the time frame they stated. Honestly one of the best interview experiences I've had, personally. Just be super prepared with answers to possible behavioral questions related to the role, and know what Groupon is about and the exact position you're applying for.

Applied online, then got an email from a recruiter to set up a phone interview with another recruiter about a week later. The phone interview was standard, lasted about 30 minutes, and covered usual topics like familiarity with the company, background, and skills. About a week after that, I was invited for an in-person interview. I met with two account manager supervisors for about 30 minutes each. We discussed my background and what I could contribute to the company. They seemed very interested and engaging. Since then, I've followed up with the original recruiters, and apart from one email saying they'd "have more information for me soon," I haven't heard anything back. Even though I feel qualified for the role, with my age and experience, I suspect the company might prefer to hire younger, less experienced candidates for lower pay.

I had a phone screening with the hiring manager first. After that, I had three separate interviews with people on the team I would join. All of these interviews were behavioral. The whole thing took about a month.