
Groupon Account Management Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 18 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Groupon.
Account Representative
I submitted my application online and I'm still in the early stages. My first phone interview was yesterday, it lasted about 40 minutes and had a lot of questions. The interview seemed really organized. It started with questions about my past jobs, like 'Why Groupon?', 'Why Sales?', 'Why did you succeed in previous roles?', 'What could you improve on?', and 'What are you looking for in a position?' Then the recruiter got more into the details of the job, asking a lot of questions I didn't expect for a first interview. The questions were about my knowledge of Groupon and sales, to see if I can actually sell. They weren't super hard, but I was surprised by how many there were. Finally, the recruiter asked if I had any questions.
- If a company was considering using Groupon, what's the first thing you'd ask them?
- How would you go about prioritizing a long list of companies for cold calling?
- What do you think is the main reason companies turn us down, or why they're not interested?
Account Representative
The interview process is pretty simple. First, there was a 15-minute phone chat about my background, why I'm interested in Groupon, and why sales. The second phone call lasted 30-40 minutes and went deeper into my experiences, specifically how they connect to Groupon, sales, cold calling, account management, and client interactions. Then, I had an in-person interview with three 30-minute sessions. The first was straightforward, the second felt more relaxed, and the third was pretty intense. My advice is to always have some good questions ready that are specific to the interviewer, their work, or their team. Also, be prepared to market yourself and talk about past sales experience, even if it was from retail or restaurants. You should also be ready to do a sales pitch or a role-play.
- Can you discuss your previous sales experience and how you plan to apply it to this role at Groupon?
- Given your limited prior sales background, what motivates your interest in this position?
- Describe an experience you've had that is most relevant to the Account Representative role at Groupon.
Account Representative
It was a combo of a phone and Skype call. They seemed to be in a rush and dismissed me quickly without really getting into the details. It felt like they were looking for a direct link to my current job, but the industries and situations are different. They asked a lot about dealing with stress, constant changes, and being part of a fast-moving team.
- Can you tell me how many clients you are currently supporting?
Groupon Account Management Interview Questions
Quoted word for word from Groupon interview reports.
“Can you tell me your favorite Elton John song?”
Read reports →“How would you go about prioritizing a long list of companies for cold calling?”
Read reports →“Could you give a sample sales pitch to a merchant for Groupon?”
Read reports →“What do you think is the main reason companies turn us down, or why they're not interested?”
Read reports →“If a company was considering using Groupon, what's the first thing you'd ask them?”
Read report →“How can you approach a situation where you've faced rejection from a client to potentially secure a sale in the future?”
Read report →“Are you more of a creative or analytical person?”
Read report →“What drives you?”
Read report →“How would you approach convincing someone to use Groupon's services if they were hesitant, and how would you highlight our offerings?”
Read report →Formats, difficulty and experience
Across all 18 Groupon interview reports.