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Gold Star Mortgage Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 6 interview experiences · FREE TO READ

2.2 Rounds average
Easy Typical difficulty
83.3% Positive experience

Which role are you interviewing for?

2 roles · 6 reports

Candidate interview experiences

First-hand accounts from people who interviewed at Gold Star Mortgage.

Showing 4 of 6
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Gold Star Mortgage

Customer Care Representative

Sales · more than a year ago

Entry Easy Positive experience Accept offer 3 rounds
Interview process
Recruiter call Technical screen Panel Offer
Interview formats
Behavioral Technical Presentation

If you know someone that work at gold star financial you will most likely get the job. Three people held the interview and it was focused primarily on sales. They ask you questions like sell me this chair. Also, they are wanting you to sound eager when it comes to compensation questions because the job ultimately is to turn you into a loan officer which is 100% commission.

Confirmed questions2 questions
  • Can you sell me this chair?
  • What are your salary expectations for the next two years?
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Gold Star Mortgage

Loan Officer

Sales · more than a year ago

Entry Easy Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical

The interview was easy and consisted of a few sales-related questions.

Confirmed questions2 questions
  • Can you tell me about your experience in sales?
  • What made you choose a career in sales?
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Gold Star Mortgage

Recruiter

HR

Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Other

The interview process was very accommodating with COVID. It started with an interview over the phone and then proceeded with an on-site interview. Overall, it was a positive experience.

Confirmed questions3 questions
  • Can you describe how you manage and track your daily tasks to ensure completion?
  • What are your strengths and weaknesses?
  • Why are you interested in this role?
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Gold Star Mortgage

Senior Processor

Operations

Senior Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical

This interview was pretty laid back, mostly discussing past jobs and responsibilities. A key topic was my experience with Encompass, the system they use. While I've used it before, it didn't seem like expert knowledge was required.

Confirmed questions1 question
  • What's your familiarity level with Encompass?

Gold Star Mortgage Interview Questions

Quoted word for word from Gold Star Mortgage interview reports.

Can you describe how you manage and track your daily tasks to ensure completion?

Read report

Can you describe how you overcame this obstacle and explain the reason for the delay?

Read report

Tell me about your reasons for leaving previous employers.

Read report

Formats, difficulty and experience

Across all 6 Gold Star Mortgage interview reports.

Interview formats

Behavioral 54.5%
Technical 27.3%
Other 9.1%
Presentation 9.1%

Interview difficulty

Easy 50%
Average 50%
Difficult 0%

Candidate experience

Positive 83.3%
Neutral 16.7%

Reports by job function

Sales 3
HR 1
Operations 1
Finance 1