Freshworks Test Automation Engineer Interview Questions
& Process

I have mixed feelings about this whole experience, but I'll keep it brief. I agree with many of the reviews here; it felt like they weren't really looking to hire anyone and were just going through the motions. My interviewer was similar, coming in with a rigid mindset that there's only one way to solve a problem, which I think is inappropriate for an interview. I offered acceptable solutions to nearly all the questions, but he insisted on hearing his specific expected answer. It was quite frustrating. After an hour and a half, and having answered about 90% of his questions, he mentioned there would be another round to test me further. I was okay with that, knowing I could have done better in some areas. However, I received a rejection email within a week, and I'm still unsure what they were actually looking for. The HR person was good though, and quickly scheduled the interview. My advice: give it a try despite the reviews, but based on my experience and others', the company definitely needs to address this issue.

There were a total of 4 rounds. The first two were face-to-face at their Bangalore office, and the next two were via video share/telephonic. During the face-to-face interviews, I had to wait for about 6 hours before being called in, though the interviewers were nice. Each of these rounds lasted close to an hour. For the telephonic rounds, each also lasted an hour, but again, they didn't start on time, and I had to remind HR to follow up with the interview panel. There was a significant gap of at least a week with no communication from HR between rounds. In the final coding round, I felt I didn't give 100% correct answers and might not pass. However, the interviewer liked my personality and approach. After consistently following up with HR, I eventually found out I didn't get the job, and they didn't even send a text message with the result. The recruiter who was in touch until the last round completely ignored me afterward. A lot of time could have been saved if the coding challenge was done earlier.

It began with an online coding test to screen candidates. After passing that, I was invited for interviews at the company. The whole process had three technical rounds (one coding and two 1:1 discussions) and two HR rounds. The first technical round was another online coding challenge with three coding questions to be solved in 1.5 hours. The second and third technical rounds involved 1:1 discussions. They asked logical coding questions and also questions related to testing, which makes sense for an SET role. Lastly, there were two HR discussions. These were really chill and general. The interviewers were super friendly and made me feel at ease. I got the offer just two days after finishing the interview stages.