
Freshworks Sales Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 14 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Freshworks.
Inside Sales Representative
The first stage was an aptitude test. If I passed that, I had general questions about why I chose this specific role and company, plus some technical questions about my experience. Then there was an HR round with personal questions. It took a long time but it was okay.
- What made you decide to go into sales after studying engineering?
- Could you tell me why you are interested in this specific role and our company?
- Can you describe your relevant experience?
Inside Sales
I applied online in November and the very next day, I got an email with a questionnaire that involved writing sales response emails. After that, I had three interviews. The first one was a technical interview with a mock call. The second interview was more laid-back, focusing on my resume. They also set up another HR call to clarify my future role. Everyone was really nice and understanding, even letting me reschedule my original interview dates because I was sick. Overall, it was a super smooth process.
- Can you elaborate on your resume details?
- Could you explain what Instagram is to someone unfamiliar with it?
- What are your career aspirations following this position?
Sales
Super unprofessional and chaotic interview. The recruiter moved all communication to text, which is not a best practice. There were many changes to interview schedules, often last minute. The Head of Talent was not apologetic about the disorganization and did not provide transparency into next steps.
- Can you tell me about our competitors?
Freshworks Sales Representative Interview Questions
Quoted word for word from Freshworks interview reports.
“Could you explain what Instagram is to someone unfamiliar with it?”
Read reports →“Given a bottle, describe it and then sell it to a customer.”
Read reports →“Could you create an advertisement for product X?”
Read reports →“Can you tell me about our competitors?”
Read reports →“What is your strategy for the XXX product, and how would you market it to the XXX audience?”
Read report →“How many different products have you sold before?”
Read report →“What made you decide to go into sales after studying engineering?”
Read report →“Describe your approach to selling a specific product to a defined demographic.”
Read report →“Given a scenario, how would you analyze it and persuade the customer?”
Read report →Formats, difficulty and experience
Across all 14 Freshworks interview reports.