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Freshworks Sales Representative Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 14 interview experiences · FREE TO READ

3.2 Rounds average
Average Typical difficulty
85.7% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Freshworks.

Showing 3 of 14
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Inside Sales Representative

Sales · more than a year ago

Entry Average Positive experience Accept offer 3 rounds
Interview process
Technical screen Recruiter call Background check
Interview formats
Technical Behavioral

The first stage was an aptitude test. If I passed that, I had general questions about why I chose this specific role and company, plus some technical questions about my experience. Then there was an HR round with personal questions. It took a long time but it was okay.

Confirmed questions4 questions
  • What made you decide to go into sales after studying engineering?
  • Could you tell me why you are interested in this specific role and our company?
  • Can you describe your relevant experience?
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Freshworks

Inside Sales

Sales

Entry Average Positive experience Accept offer 4 rounds
Interview process
Recruiter call Technical screen Phone screen Background check Offer
Interview formats
Technical Behavioral Other

I applied online in November and the very next day, I got an email with a questionnaire that involved writing sales response emails. After that, I had three interviews. The first one was a technical interview with a mock call. The second interview was more laid-back, focusing on my resume. They also set up another HR call to clarify my future role. Everyone was really nice and understanding, even letting me reschedule my original interview dates because I was sick. Overall, it was a super smooth process.

Confirmed questions3 questions
  • Can you elaborate on your resume details?
  • Could you explain what Instagram is to someone unfamiliar with it?
  • What are your career aspirations following this position?
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Freshworks

Sales

Sales

Entry Average Negative experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

Super unprofessional and chaotic interview. The recruiter moved all communication to text, which is not a best practice. There were many changes to interview schedules, often last minute. The Head of Talent was not apologetic about the disorganization and did not provide transparency into next steps.

Confirmed questions1 question
  • Can you tell me about our competitors?

Freshworks Sales Representative Interview Questions

Quoted word for word from Freshworks interview reports.

Could you explain what Instagram is to someone unfamiliar with it?

Read reports

Given a bottle, describe it and then sell it to a customer.

Read reports

What is your strategy for the XXX product, and how would you market it to the XXX audience?

Read report

What made you decide to go into sales after studying engineering?

Read report

Describe your approach to selling a specific product to a defined demographic.

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Given a scenario, how would you analyze it and persuade the customer?

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Formats, difficulty and experience

Across all 14 Freshworks interview reports.

Interview formats

Behavioral 44.1%
Technical 17.6%
Presentation 11.8%
Other 11.8%
Group 11.8%

Interview difficulty

Easy 14.3%
Average 71.4%
Difficult 14.3%

Candidate experience

Positive 85.7%
Negative 14.3%