Freshworks Product Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 22 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Freshworks.
Freshworks
Product Specialist
Entry Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Technical Behavioral
I applied via LinkedIn and got an initial call from HR. They mentioned a face-to-face process with two rounds, but it ended up being just one direct technical interview. It felt like the interviewer was just going through the motions. Despite answering 80% of the questions correctly, I was rejected. They seemed overly focused on specific networking questions relevant to their organization, disregarding other technical skills.
Confirmed questions5 questions
- Can you explain Rest APIs and their methods?
- What is DNCP?
- Tell me about SSO.
Freshworks
Product Specialist
Senior Average Positive experience No offer 1 round
Interview process
Recruiter call
Interview formats
Technical Behavioral
The interview process was really well organized, honestly one of the best I've ever been to. All HR people should attend a Freshworks interview just to see how candidates should be treated. They gave me prior information about the product and the role, and told me what kind of questions to expect.
Confirmed questions5 questions
- Can you explain SMTP?
- What about IMAP?
- Tell me about Active Directory.
Freshworks
Product Specialist
Mid Average Negative experience No offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Technical
Honestly, the interview process was pretty unclear and led to some misunderstandings. They initially mentioned it would be a communication round focusing on product knowledge, but it turned out to be mostly a technical interview. Even though I answered most of the questions, they said my skills weren't up to par. Overall, it was an average experience because things weren't communicated well, and the evaluation felt a bit lacking and not really proper.
Confirmed questions0 questions
No confirmed questions were included in this interview report.
Freshworks Product Specialist Interview Questions
Quoted word for word from Freshworks interview reports.
“What is the difference between Private IP and public IP?”
Read reports →“What are SaaS and PaaS?”
Read reports →“Could you define Cloud Computing for me?”
Read reports →“Can you explain Rest APIs and their methods?”
Read reports →“What do you know about TCP?”
Read report →“Could you demonstrate one of the modules for the XYZ product?”
Read report →“Could you tell me about basic networking concepts?”
Read report →“Tell me about network protocols and basic troubleshooting steps for any issues.”
Read report →“Could you give a 10-minute demo of the product, explaining each feature of the Freshdesk platform?”
Read report →Formats, difficulty and experience
Across all 22 Freshworks interview reports.