Freshworks Account Manager Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 15 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Freshworks.
Freshworks
Account Manager
Senior Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check
Interview formats
Behavioral Case Other
The interview process was professional and accommodating with scheduling, and not at all intimidating. The negotiation part was done respectfully. Overall, it was an above-average experience, though the final round seemed a bit unnecessary. The internal interviews were a little underwhelming and not very organized.
Confirmed questions1 question
- Can you share your experience in this role and your regional experience?
Freshworks
Technical Account Manager
Mid Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite Offer
Interview formats
Technical Behavioral
They had two interview rounds. The first was a technical screening. The second was also technical, but they seemed confused about my work and said I wasn't a fit because they didn't understand it, which I think was because they didn't know what to ask. It felt like a waste of my time. The second round could have been online instead of onsite; they made me come in early and wait around with no real plan. They could have screened me out in the first round. Total waste.
Confirmed questions1 question
- Can you tell me about your previous role and experience?
Freshworks
Account Manager
Entry Easy Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
First was a 30 min call with the recruiter about my experience and skills. She set up a 30 min video interview with the Team Lead. During the interview, the Lead brought up my job history and then got distracted by her phone and laptop. She cut me off while I was asking questions, saying something urgent came up. She apologized and said the recruiter would follow up. Two days later, I got an email saying they were moving forward with someone else. It was one of the least professional interviews I've had.
Confirmed questions3 questions
- What makes you want to work here?
- Tell me about your average deal size.
- Tell me about your average sales cycle time.
Freshworks Account Manager Interview Questions
Quoted word for word from Freshworks interview reports.
“What is your understanding of customer success?”
Read reports →“Tell me about your average sales cycle time.”
Read reports →“Tell me about your average deal size.”
Read reports →“Which management approaches do you find most effective to work under?”
Read reports →“What kind of management approach do you find most effective for your work?”
Read report →“What is your motivation for joining Freshworks?”
Read report →“What makes you want to work here?”
Read report →“Can you tell me about your general book of business and sales tactics?”
Read report →“How can your past experiences help Freshworks grow?”
Read report →Formats, difficulty and experience
Across all 15 Freshworks interview reports.