Forever 21 Sales Associate Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 841 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Forever 21.
Forever 21
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview process was super quick and I got the job right away. It was a fast and easy process with a nice interviewer. I arrived on time and they interviewed me quickly. They showed me around the store and one person asked me some questions. I was a bit nervous about getting the job but was surprised when they offered it to me on the spot.
Confirmed questions2 questions
- Tell me about your previous sales associate experience.
- What are your customer service skills?
Forever 21
Sales Associate
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Other
It was very laid back, no pressure, very open and friendly. i went in and gave my resume. they called me back for an in person interview and then i went in and had to wait for the manager to be free. they came out and we found a place to sit and talked. for the interview near the store. then they sent me home and i got a call saying i got it.
Confirmed questions2 questions
- Tell me about your soft skills, like customer service, and what you would do in certain situations.
- What are your future goals outside of retail?
Forever 21
Sales Associate
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral Technical
I was interviewed at a job fair. It was pretty informal and relaxed, and happened quickly because there were many applicants. They asked the usual questions, nothing too hard or unexpected. They really needed people, so I don't think they were super selective; lots of people seemed to get through and were offered jobs.
Confirmed questions6 questions
- Can you tell me about yourself?
- Do you have previous retail experience?
- What makes you want to work here?
Forever 21 Sales Associate Interview Questions
Quoted word for word from Forever 21 interview reports.
“Which of the rooms described would the girl I described most likely shop in?”
Read reports →“What action would you take if you saw an employee stealing from the store?”
Read reports →“If you were an animal, which one would you choose to be and why?”
Read reports →“Given an item you're wearing, how would you go about selling it to me?”
Read reports →“How would you assist a customer who is upset because they can't find their size?”
Read report →“What would you say to a customer who is unable to locate a particular item in our store?”
Read report →“How would you assist a customer in finding the right shirt if they needed help?”
Read report →“What would you do if a customer couldn't find an item and asked for help?”
Read report →“What would you do if you were helping a customer and heard that someone in your section might be shoplifting, and you were asked to watch them?”
Read report →Formats, difficulty and experience
Across all 841 Forever 21 interview reports.