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Forever 21 Associate Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 24 interview experiences · FREE TO READ

1.4 Rounds average
Easy Typical difficulty
62.5% Positive experience

Candidate interview experiences

First-hand accounts from people who interviewed at Forever 21.

Showing 3 of 24
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Forever 21

Stock Associate

Operations · more than a year ago

Entry Average Neutral experience No offer 1 round
Interview process
Recruiter call Group Background check Offer
Interview formats
Behavioral Group

We were asked to wait near the shoe section, and then the interviewer called out names. There were about 4 of us girls there. She split us into pairs and interviewed us together in a small, employee-only room in the back. She asked maybe 5 or 6 questions, though I can't recall them all. At the end, we had to write down our availability. This job needs a lot of flexibility because the amount of merchandise varies, and you need to be able to carry at least 30 pounds. Hours can be from 4 am to 9 pm, and sometimes you might need to stay overnight. I asked about the pay, and she said it depends on the offer when they call.

Confirmed questions3 questions
  • What would you change about a past manager?
  • Tell me about a time you were a leader in a previous role.
  • What prior experience makes you a suitable candidate for this position?
Forever 21 logo
Forever 21

Stock Associate

Operations

Entry Easy Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen Offer
Interview formats
Behavioral Technical

I applied in person at the store, made sure to introduce myself to the manager and shook their hand. I got a call after they processed my application and then had an interview. During the interview, everyone else was late and the manager asked me a few questions. I was really passionate about working there so she immediately liked me. I was able to give specific examples of skills I had that they needed and achievements from previous jobs, like being a cashier. I also talked about my leadership abilities, which helped my interview.

Confirmed questions1 question
  • Can you tell me about your experience as a cashier?
Forever 21 logo
Forever 21

Stock Associate

Operations

Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Take home
Interview formats
Behavioral Other

I went to Forever 21 and asked to speak with a manager. The assistant manager was available and looked at my resume right then. She mentioned I seemed like a good fit and asked me some basic questions about customer service and my availability. Then, she gave me a paper application to complete. Filling out the application was quick because my resume already had most of the info. Once I submitted the application, she gave me a New Hire packet.

Confirmed questions3 questions
  • Tell me about a time you received bad customer service.
  • Who do you consider your fashion icon?
  • Are you willing to work opening or closing shifts?

Forever 21 Associate Interview Questions

Quoted word for word from Forever 21 interview reports.

What made you pick Forever 21 instead of other stores?

Read report

Tell me about a time you received bad customer service.

Read report

Formats, difficulty and experience

Across all 24 Forever 21 interview reports.

Interview formats

Behavioral 63.9%
Group 27.8%
Other 5.6%
Technical 2.8%

Interview difficulty

Easy 54.2%
Average 45.8%
Difficult 0%

Candidate experience

Positive 62.5%
Neutral 29.2%
Negative 8.3%