Florida Department of Children and Families Interview Questions
& Process

had an interview with the direct hiring manager and one other department associate over zoom. Asked several scenario questions, like: "How would handle X situation" and "Tell me about a time when..."

The interview was set up as a panel interview. They were mostly asking questions based on scenarios and behaviors, asking me about how I would handle working with vulnerable people, deal with emergencies, and make good choices when things are tough. They wanted to see my critical thinking, how professional I am, and if I know the safety rules. They also asked about keeping records private and how I deal with challenging family situations. It felt professional and serious, but they gave me space to explain my answers.

I applied online and the next day got an invite for assessments. First was a basic skills test with math and verbal, needing at least 30/40 correct. Then a one-minute typing test, and a computer/internet knowledge test. After passing those, I got an email to schedule an interview for two days later. I was kind of nervous and let them know, but the two interviewers were really nice and read questions while typing my answers, which helped me relax. I got an email the same day saying I passed. The day after, I got a call to schedule fingerprinting and received the new hire packet. It included a form needing notarization and a pledge to get notarized. I had to scan and send everything back within 48 hours, which I did the same day. Four days later, I heard from the Office of Background Screening about an expunged record from when I was 13. They needed a notarized statement explaining it, which I sent back the same day. Three days after that, another email from them said my documents were sent to the hiring manager and to follow up. I emailed them but got no reply. After a couple more days, I emailed again and they said my documents were still pending and they'd update me. I didn't hear anything for a week, then today, they called with an offer, starting in a little over two weeks. They said the official offer would come in 24-48 hours. The whole process from applying March 18th to the offer call on April 11th took about 3 weeks.

So the interview process starts with a test that has math problems, and you have to solve problems about the amount of monetary help a family would qualify for based on the criteria they provide. If you pass that, you get an interview where the interviewer was polite and took notes of anything I said. The interview itself is sort of boring. I dressed well and git the job, but there was someone there who dressed in old t’shirt and jeans and also got the job. I remember because he recognized me on the first day to work and then I remembered thinking at the interview day, ¨wow! That guy doesn’t care about his appearance for this interview.¨