First Step House Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 3 interview experiences · FREE TO READ

2.3 Rounds average

Average Typical difficulty

33.3% Positive experience

Which role are you interviewing for?

2 roles · 3 reports

Recruiter 1 Retail Associate 1

Candidate interview experiences

First-hand accounts from people who interviewed at First Step House.

Showing 3 of 3

First Step House

Human Resource Generalist

HR · more than a year ago

Entry Difficult Positive experience Accept offer 4 rounds

Interview process

Recruiter call Phone screen Recruiter call Technical screen

Interview formats

Behavioral Technical

The interview process begins with a phone screening, then moves to an initial interview with the recruiters. Following that, there's a second interview involving both the recruiters and your potential supervisor. It was definitely a challenging interview process, and during my interview for Housing Support, I wasn't sure about the outcome. However, they seem to do a good job of finding the right people for the role.

Confirmed questions4 questions

What are your thoughts on mental health?
Can you describe your past experiences relevant to this role?
Could you share some examples that demonstrate your behavioral skills?

First Step House

Line Cook

Operations · more than a year ago

Entry Average Neutral experience Accept offer 2 rounds

Interview process

Recruiter call Background check Offer

Interview formats

Behavioral

I saw the job opening on the D.W.S. website for a Line Cook at First Step House. I emailed Rodney Symes, the Director of Operations, about my experience, particularly running the Odyssey House kitchen, and my interest in the role. After about a month of waiting and follow-ups, I got an interview. The interview itself was fine, and I talked about my criminal history and my own treatment at Odyssey House. That same night, Rodney called me and offered me the Line Cook job.

Confirmed questions1 question

How did you explain your background, and were you concerned about being disqualified because of it?

First Step House

Human Resources Recruiter

Entry Average Negative experience No offer 1 round

Interview process

Recruiter call Phone screen

Interview formats

Behavioral Technical

I had a phone call with the main recruiter for First Step House. She was a few minutes late and seemed distracted, even admitting to being sidetracked by an email during our conversation. She also appeared uninterested overall. After asking me about my background and interest in the role, she repeatedly asked why I left my previous job. I explained that I wanted to advance my HR career, which wasn't possible in my last position. However, she seemed skeptical and kept asking about it, as if she expected some dramatic reason. Despite my qualifications, she focused heavily on this one point, which I felt was biased. The interview concluded, and I never heard back from her.

Confirmed questions3 questions