First PREMIER Bank and PREMIER Bankcard Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 20 interview experiences · FREE TO READ
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8 roles · 20 reportsCandidate interview experiences
First-hand accounts from people who interviewed at First PREMIER Bank and PREMIER Bankcard.
First PREMIER Bank and PREMIER Bankcard
Risk Management Intern
Intern Average Positive experience No offer 2 rounds
Interview process
Recruiter call Technical screen Onsite
Interview formats
Behavioral Technical
The interview took about an hour and included two interviewers. They asked around 10 questions to gauge your understanding of the industry and how you'd handle common risk management problems. They also wanted to know what unique contributions you could make to the company.
Confirmed questions1 question
- Can you describe a situation where you had to manage multiple deadlines and how you prioritized your tasks? What would be your course of action if you found yourself unable to meet all of them?
First PREMIER Bank and PREMIER Bankcard
Customer Service Representative
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Group Onsite Background check Offer
Interview formats
Behavioral Technical Group
So basically you come in for a walk-in interview, but first you gotta fill out this online application. Then you chat with a call center manager who wants to get to know you and asks some really basic stuff. If that goes well, they'll call you back for a second interview, which is a bit more in-depth. Before that second interview though, you'll sit down with someone who actually works there and listen to some calls to see if this job is really your thing. During the interviews, they hit you with a bunch of questions about how you'd deal with different customer scenarios and if you can keep your cool when things get stressful.
Confirmed questions4 questions
- What's your approach to dealing with a really angry and upset customer?
- How would you manage a situation with a customer who is extremely upset?
- Tell me about a time you had to stay calm under pressure during a difficult situation.
First PREMIER Bank and PREMIER Bankcard
Teller
Entry Easy Positive experience Accept offer 1 round
Interview process
Recruiter call Background check Offer
Interview formats
Behavioral
The interview process took quite a while. I was close to accepting another job offer before I got an interview here. The interview itself was pretty standard; no tricky questions or deep dives into my past work. I just needed to explain why I wanted to work here.
Confirmed questions1 question
- Considering all the banks in San Francisco, what makes you want to work for First PREMIER?
First PREMIER Bank and PREMIER Bankcard
Credit
Entry Average Negative experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Background check Offer
Interview formats
Behavioral Other
It was brief. We had walk ins. There was a pee test. You need to dress up for this job, not just jeans and a t-shirt. They like you if they sit you down with somebody.
Confirmed questions2 questions
- Can you sell me this pen?
- Tell me about your previous experience.
First PREMIER Bank and PREMIER Bankcard Interview Questions
Quoted word for word from First PREMIER Bank and PREMIER Bankcard interview reports.
“Can you sell me this pen?”
Read reports →“How do you stay even-tempered?”
Read reports →“How do you manage a call that has been escalated?”
Read reports →“What is something you're proud of in your life?”
Read reports →“Considering all the banks in San Francisco, what makes you want to work for First PREMIER?”
Read report →“How is your attendance?”
Read report →“How would you manage a situation with a customer who is extremely upset?”
Read report →“Based on my experience, what salary do you think I should expect?”
Read report →“What do you do to remain calm when dealing with a high-pressure customer situation?”
Read report →Formats, difficulty and experience
Across all 20 First PREMIER Bank and PREMIER Bankcard interview reports.