First American Home Warranty Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 7 interview experiences · FREE TO READ
Which role are you interviewing for?
6 roles · 7 reportsCandidate interview experiences
First-hand accounts from people who interviewed at First American Home Warranty.
First American Home Warranty
Product Manager
Senior Easy Positive experience Accept offer 5 rounds
Interview process
Recruiter call Phone screen Panel Onsite Group Presentation Background check
Interview formats
Behavioral Technical Presentation
The interview process was pretty straightforward and quicker than at other places. It went from Recruiter -> Hiring Manager -> Peer panel -> Executives -> Decision. No weird or difficult questions. The Execs were interested in what I thought were easy wins. The other interviews were more in-depth, and for me, that included some technical aspects, but they were still fairly simple and mostly behavioral questions.
Confirmed questions1 question
- Can you outline three potential projects you would initiate that could generate at least $1 million annually in bottom-line impact?
First American Home Warranty
Customer Service Representative
Entry Easy Neutral experience Decline offer 2 rounds
Interview process
Recruiter call Onsite
Interview formats
Behavioral Technical
For this entry level role, they train you for a week with an experienced customer service rep, so no experience is needed. It's basically easy to get a job here, but a difficult job to hold onto, the stress is real.
Confirmed questions1 question
- What is your motivation for wanting to join our company?
First American Home Warranty
Account Executive
Entry Average Negative experience No offer 2 rounds
Interview process
Recruiter call Phone screen Technical screen
Interview formats
Behavioral Technical Presentation
The first part was a 30-minute phone interview with a recruiter that was mostly about my experience. It was a polite and easy interview. The second part was a 1-hour video call with two sales managers. They asked a lot of scripted sales questions, and the managers didn't seem very engaged; one of them kept looking at her phone.
Confirmed questions2 questions
- Can you walk me through your sales process?
- Let's role play a sales call where you need to push for a close.
First American Home Warranty
Outbound Sales Representative
Entry Easy Negative experience Accept offer 2 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral Presentation
It was pretty easy. The first interview was with the recruiter, then with the sales managers. The callbacks were pretty fast from my experience. I received a call within 24 hours with an offer.
Confirmed questions3 questions
- Try to sell me something.
- What is the highest volume of calls you've ever made in a single day?
- Are you available to work weekends, as they need people then?
First American Home Warranty Interview Questions
Quoted word for word from First American Home Warranty interview reports.
“What is the highest volume of calls you've ever made in a single day?”
Read reports →“So, let's say you finally get someone on the phone... What would you say to them to keep them on the phone with you?”
Read reports →“Are you available to work weekends, as they need people then?”
Read reports →“Can you outline three potential projects you would initiate that could generate at least $1 million annually in bottom-line impact?”
Read reports →“Can you walk me through your sales process?”
Read report →“What would you contribute to inspire your department to improve?”
Read report →“What is your motivation for wanting to join our company?”
Read report →“Can you explain some of your past skills and how they could be valuable to this role?”
Read report →Formats, difficulty and experience
Across all 7 First American Home Warranty interview reports.