FedEx Office Sales Specialist Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at FedEx Office.
FedEx Office
Sales Consultant
Mid Average Neutral experience Accept offer 2 rounds
Interview process
Onsite Panel Presentation
Interview formats
Behavioral Presentation
It was a lot of interviews all in one day. We started with some managers, then I met with the district manager. They wanted to know about my skills and what I can do for the company.
Confirmed questions1 question
- Tell me about a time you had to deal with a difficult customer.
FedEx Office
Sales Consultant
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Phone screen Onsite Group
Interview formats
Behavioral Presentation
Fedex Office uses video interviews now. First, there was a phone interview to talk about your resume and customer service experience to see if you fit. After that, you meet the store manager, and then the district manager. The whole thing moves pretty quickly, usually done in a week.
Confirmed questions2 questions
- Can you introduce yourself?
- Describe a time you had a really good customer service experience.
FedEx Office
Sales Consultant
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Technical screen Offer
Interview formats
Behavioral Presentation
I dropped off my resume at Fedex Office with the manager. They contacted me a few days later. Then I had an interview with both the store manager and regional manager at the same time in a back office. They got back to me with an offer two days later.
Confirmed questions2 questions
- Explain how you would handle interactions with different types of people.
- Demonstrate how you would sell one of our items to a customer.
FedEx Office Sales Specialist Interview Questions
Quoted word for word from FedEx Office interview reports.
“Describe a time you had a really good customer service experience.”
Read reports →“Can you introduce yourself?”
Read reports →“Could you share a bit about yourself?”
Read reports →“Tell me about a time you had to deal with a difficult customer.”
Read reports →“What made you decide to apply for this position?”
Read report →“Explain how you would handle interactions with different types of people.”
Read report →Formats, difficulty and experience
Across all 5 FedEx Office interview reports.