Fareportal Customer Support Representative Interview Questions
& Process
Real candidates share what happened, how many rounds they had,
and how the experience turned out.
Based on 5 interview experiences · FREE TO READ
Candidate interview experiences
First-hand accounts from people who interviewed at Fareportal.
Fareportal
Customer Service Representative
Entry Easy Negative experience No offer 3 rounds
Interview process
Recruiter call Technical screen Take home
Interview formats
Technical Behavioral
I interviewed for all the stages. When I was applying, I talked to the HR, and he said that GDS knowledge wasn't needed since they were hiring without it and had a different tool. I passed the chat round with 80% and did well in my operations round too. But then they rejected me, saying I didn't have GDS knowledge even though they initially said it wasn't necessary.
Confirmed questions1 question
- Can you describe a situation where you dealt with a frustrated client and provide an example?
Fareportal
Customer Care Specialist
Entry Average Positive experience Accept offer 3 rounds
Interview process
Recruiter call Onsite Offer
Interview formats
Behavioral
The interview process was good and completed faster than I anticipated. The HR and OPS interviewers were very gentlemanly, understood my perspective, and gave a brief overview of the company and the role they expected me to fill. They eventually extended an offer.
Confirmed questions1 question
- Can you provide some basic information about yourself?
Fareportal
Customer Service Representative
Entry Average Positive experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Technical
The interview process was pretty straightforward and not too difficult. I felt well-prepared, so it was a positive experience overall. I'd definitely suggest Fareportal to anyone looking to pick up knowledge in the travel domain; it's a great place to learn.
Confirmed questions1 question
- Asked some basic questions.
Fareportal Customer Support Representative Interview Questions
Quoted word for word from Fareportal interview reports.
“In VnA, was asked to talk on a given topic.”
Read reports →“Can you provide some basic information about yourself?”
Read reports →“Can you describe a situation where you dealt with a frustrated client and provide an example?”
Read reports →“Tell me about your previous employer and why you left.”
Read reports →“Can you describe your responsibilities in your last role?”
Read report →Formats, difficulty and experience
Across all 5 Fareportal interview reports.