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FamilyMart Interview Questions
& Process

Real candidates share what happened, how many rounds they had,
and how the experience turned out.

Based on 18 interview experiences · FREE TO READ

1.8 Rounds average
Average Typical difficulty
55.6% Positive experience

Which role are you interviewing for?

10 roles · 18 reports

Candidate interview experiences

First-hand accounts from people who interviewed at FamilyMart.

Showing 4 of 18
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FamilyMart

Intern

Other · nearly a year ago

Intern Easy Positive experience Accept offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

The interview process was really simple. After I sent in my resume, HR got in touch in less than a week. They asked basic questions, mainly about introducing myself and why I'm interested in this role. It was a good experience overall.

Confirmed questions2 questions
  • Could you introduce yourself?
  • What makes you interested in this opportunity?
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FamilyMart

Account Manager

Sales · a year ago

Mid Average Neutral experience Accept offer 2 rounds
Interview process
Recruiter call Phone screen
Interview formats
Behavioral Case

For the first stage, the HR person will ask about your motivation for applying and your reasons for previous job changes. In the second round, the hiring manager will inquire about the distinctions between FamilyMart and 7-11 and why you're a good fit for the position.

Confirmed questions4 questions
  • What motivates your application for this role?
  • Could you explain your reasons for departing from your prior job?
  • What sets FamilyMart apart from 7-11?
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FamilyMart

Construction Supervisor

Operations

Mid Easy Neutral experience Decline offer 1 round
Interview process
Recruiter call
Interview formats
Behavioral

It was okay, there were 3 interviewers. For a role that requires 80% travel all over Malaysia, you are expected to use your own car. My expected salary was not that high, but HR was squeezing for money and I have 3 years experience. They only wanted someone that can travel and report, but for me, a role with so much travel should provide a company car. The salary negotiation was ridiculous for that role. Didn't really expect that for a big company.

Confirmed questions1 question
  • What is your understanding of this position.
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FamilyMart

Cashier

Operations

Entry Average Positive experience Accept offer 1 round
Interview process
Recruiter call Technical screen
Interview formats
Behavioral Technical

The interview was pretty easy. They asked me stuff about my past customer service jobs, when I can work, and how I'd deal with typical things that happen at the cashier. It was quick and nice, and I got to explain how I handle money, help people, and keep up when it's busy.

Confirmed questions6 questions
  • Can you tell me about your past work experience?
  • What's your availability like?
  • How would you handle typical cashier counter situations?

FamilyMart Interview Questions

Quoted word for word from FamilyMart interview reports.

How would you respond to a customer who is complaining in a rude and loud manner?

Read reports

Are you able to keep checking messages after work hours?

Read report

Are you able to work overtime on weekends irregularly and communicate within the group?

Read report

Formats, difficulty and experience

Across all 18 FamilyMart interview reports.

Interview formats

Behavioral 69.2%
Technical 19.2%
Other 7.7%
Case 3.8%

Interview difficulty

Easy 33.3%
Average 61.1%
Difficult 5.6%

Candidate experience

Positive 55.6%
Neutral 38.9%
Negative 5.6%

Reports by job function

Operations 7
Sales 6
Other 3
Engineering 1
HR 1